Rona

1. Community
2. Support Forum
3. Can't upload more files

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 21:58
• 0 votes

1. Community
2. Support Forum
3. Verified timed out

Hi Stephen,  Welcome to Box Community and glad to assist!  Since your verification email has timed out, you can proceed with password reset.  Visit https://app.box.com/reset and enter the email ad...

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• Rona
• March 27, 2024 21:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. 400 error when updating login via API (raw request and Okta as UI)

Hi Trey, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 21:33
• 0 votes

1. Community
2. Support Forum
3. "You do not have permission to upload files to this folder"

Hi Robert,  Welcome to Box Community and glad to assist! Upon checking you've been restricted to upload contents in your account by your Box Administrator. To revoke this, kindly get in touch with ...

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• Rona
• March 27, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Only some subfolders have been synced and the contents of the not-synced subfolders have disappeared

Hi ML,  Welcome to Box Community and glad to assist!  In order to help with your sync issue, can we start by confirming your Operating System and your Box version?  We'd love to further assist!

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• Rona
• March 27, 2024 20:45
• 0 votes

1. Community
2. Support Forum
3. Two step verification code

Hi Barry, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Oops files cannot be found,

Hi Victoria,  Welcome to Box Community and glad to assist!  Are you accessing the file through box.com or in your local Box folder? Also, please attach a screenshot of your error using this forum. ...

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• Rona
• March 27, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Cancel my trial account immediately

Hi Alison,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• March 27, 2024 20:02
• 0 votes

1. Community
2. Support Forum
3. iOS Box application and Intune app protection policies issue

Hi Alec, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 27, 2024 20:00
• -1 votes

1. Community
2. Support Forum
3. Error Message When changing ownership

Hi Katie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• March 27, 2024 19:58
• 0 votes