Rona

1. Community
2. Support Forum
3. Box Sync no syncing to MacBook

Hi there,  Welcome to Box Community and glad to assist!  We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop...

• View comment
• Rona
• March 20, 2024 15:35
• 0 votes

1. Community
2. Support Forum
3. innacurate storage used

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• March 20, 2024 15:32
• 0 votes

1. Community
2. Support Forum
3. Storage Space Wrong

Hi Andy,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• March 20, 2024 15:31
• 0 votes

1. Community
2. Support Forum
3. Problem with Signature Tags when using BoxSign API

Hi Douglas,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 20, 2024 15:28
• 0 votes

1. Community
2. Support Forum
3. problema

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

• View comment
• Rona
• March 20, 2024 15:27
• 0 votes

1. Community
2. Support Forum
3. Error Loading Python DLL with Box Shuttle on Windows Server 2008 R2

Hi there,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 20, 2024 15:26
• 0 votes

1. Community
2. Support Forum
3. My Files were Deleted Itself

Hi Josiah,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• March 19, 2024 22:59
• 0 votes

1. Community
2. Support Forum
3. Can't upgrade

Hi Cody,  Welcome to Box Community and glad to assist!  You can go ahead and access box.com/pricing  to work with our Sales team for your Box upgrade.   Thanks for posting!

• View comment
• Rona
• March 19, 2024 22:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cant edit the box folder i was invited to

Hi Cerys,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Tha...

• View comment
• Rona
• March 19, 2024 22:45
• 0 votes

1. Community
2. Support Forum
3. Cannot sign in to USAfx

Hi John,  Welcome to Box Community and glad to assist!  Is there a screenshot of your sign in error that you can share in this forum? Please attach it here to get a closer look.  We'd love to furth...

• View comment
• Rona
• March 19, 2024 22:44
• -1 votes