Rona

1. Community
2. Support Forum
3. Email Uploads

Hi Noah, Welcome to Box Community and glad to assist! Make sure you've enabled Email Uploads in Enterprise Settings.  To check if Email Uploads is enabled:  Log in via box.com and navigate to Admi...

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• Rona
• March 20, 2025 19:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. Password Reset Error

Hi Joshua,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated wi...

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• Rona
• March 20, 2025 19:11
• 0 votes

1. Community
2. Support Forum
3. can't remember former password

Hi Rebecca,  Welcome to Box Community and glad to assist!  To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated w...

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• Rona
• March 20, 2025 19:09
• 0 votes

1. Community
2. Support Forum
3. Box Sign - signature box colors #1 & #4 too similar

Hi Jonah,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 20, 2025 19:06
• 0 votes

1. Community
2. Support Forum
3. Co-Admin - cannot Access Admin Console. Link is not visible in the navigation bar.

Hi Andrew,  Welcome to Box Community and glad to assist!  Upon checking, the Co-Admin role is not configured in your Box account. Please reach out to your Box Admin to modify your role.  For more i...

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• Rona
• March 19, 2025 22:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. Is support always this much of an issue?

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you still need assistance, please let us know via this forum. We'd love to fur...

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• Rona
• March 19, 2025 20:20
• 0 votes

1. Community
2. Support Forum
3. MIssing folders

Hi Robert,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and a member from Box Support will be in touch. Thanks fo...

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• Rona
• March 19, 2025 20:15
• 0 votes

1. Community
2. Support Forum
3. Error: "403: your client does not have permission to get URL"

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 20:11
• 0 votes

1. Community
2. Support Forum
3. Green banner won't close on embed

Hi Melissa,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 19:51
• 0 votes

1. Community
2. Support Forum
3. Not getting reset email

Hi Josh,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 19, 2025 19:49
• 0 votes