Rona

1. Community
2. Support Forum
3. Box won't log in and install in Explorer

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• February 29, 2024 22:07
• 0 votes

1. Community
2. Support Forum
3. Unlimited Business Account: "Account storage limit reached"

Hi Caitlin, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 22:03
• 0 votes

1. Community
2. Support Forum
3. Storage is Full, but isn't

Hi Ashley,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• February 29, 2024 22:00
• 0 votes

1. Community
2. Support Forum
3. Box Free Trial Website Opens Upon Login to Subscription Account

Hi Peter, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• February 29, 2024 21:59
• 0 votes

1. Community
2. Support Forum
3. Box Drive Erroring Out

Hi Josh, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:57
• 0 votes

1. Community
2. Support Forum
3. My account was hacked

Hi George, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:55
• 0 votes

1. Community
2. Support Forum
3. Send Request Button is Greyed Out in Boxsign

Hi Steve, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:51
• 0 votes

1. Community
2. Support Forum
3. Error message: undefined is not an object (evaluating 'this.pdfjsLib.GlobalWorkerOptions')

Hi Vernice, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:49
• 0 votes

1. Community
2. Support Forum
3. I am trying to send a password reset to a user, I am an admin, but it is not sending it out

Hi Tere, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 29, 2024 21:48
• 0 votes

1. Community
2. Support Forum
3. Storage not resetting - Please Run a Script to help reset

Hi JK,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• February 29, 2024 21:46
• 0 votes