Rona

1. Community
2. Support Forum
3. Upload Limit reached allthough files are not as large as limit.

Hi Maximilian, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 21, 2024 20:51
• 0 votes

1. Community
2. Support Forum
3. wrong storage size

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 21, 2024 20:49
• 0 votes

1. Community
2. Support Forum
3. Used storage size wrong

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 21, 2024 20:48
• 0 votes

1. Community
2. Support Forum
3. Locked out - messed up MFA setup

Hi Gerald, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 21, 2024 20:33
• 0 votes

1. Community
2. Support Forum
3. storage is showing full, but it is not correct

Hi Osama, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• February 21, 2024 20:11
• 0 votes

1. Community
2. Support Forum
3. Slack Notifications to channel for ANY files uploaded?

Hi Danielle, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 21, 2024 19:37
• 0 votes

1. Community
2. Support Forum
3. box admin view - unable to view certain accounts

Hi Dan, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• February 21, 2024 19:36
• 0 votes

1. Community
2. Support Forum
3. Authenticator App Setup

Hi Sandy,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 21, 2024 19:34
• 0 votes

1. Community
2. Support Forum
3. Need More Storage

Hi Mackenzie, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions.  Thanks for...

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• Rona
• February 21, 2024 19:32
• 0 votes

1. Community
2. Support Forum
3. box drive not syncing to 1 out of 3 computers

Hi Andrew,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 21, 2024 14:03
• 0 votes