Rona

1. Community
2. Support Forum
3. Cancel Free Trial

Hi Raven, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• February 02, 2024 21:36
• 0 votes

1. Community
2. Support Forum
3. Access to my companies folder

Hi Mary,  Welcome to Box Community and glad to assist!  You must reach out to the folder owner to get an access to their folders.  Thanks for posting! 

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• Rona
• February 02, 2024 21:34
• 0 votes

1. Community
2. Support Forum
3. Strong Password Rrequired to Access Shared Folder

Hi Jake, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• February 02, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Box Links not working

Hi Jennifer,  Welcome to Box Community and glad to assist!  By any chance, are you referring to your shared links not working? If yes, can you attach a screenshot of the error you received while tr...

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• Rona
• February 02, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Tomohiro, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 02, 2024 20:12
• 0 votes

1. Community
2. Support Forum
3. 10 GB of Box Storage Says Full After Deleting Items

Hi Ryan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• February 02, 2024 20:09
• 0 votes

1. Community
2. Support Forum
3. Box has double-synced files—HELP

Hi Christopher, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 02, 2024 20:08
• 0 votes

1. Community
2. Support Forum
3. Can't remove 2FA

Hi Hunter,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• February 02, 2024 19:49
• 0 votes

1. Community
2. Support Forum
3. Shuttle Integration Not Working

Hi Daniel, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• February 02, 2024 19:47
• 0 votes

1. Community
2. Support Forum
3. Relay "Failed to get workflows"

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  We'd love to further assist! 

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• Rona
• February 02, 2024 19:45
• 0 votes