Rona

1. Community
2. Support Forum
3. Not being to login to the Box system

Hi there, Welcome to Box Community and glad to help! It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for post...

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• Rona
• December 27, 2023 11:50
• 0 votes

1. Community
2. Support Forum
3. Changing Admin

Hi Lindsay, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 27, 2023 11:48
• 0 votes

1. Community
2. Support Forum
3. How to make Google Docs Table of Contents links open in the same tab

Hi Eric, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 27, 2023 11:47
• 0 votes

1. Community
2. Support Forum
3. My folder was deleted; however, I cannot find the folder in the Trash folder

Hi Jihoon,  Welcome to Box Community and glad to help! It shows that you've worked with a member of our team. If you have additional questions please let us know in this forum.  Thanks for posting!

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• Rona
• December 27, 2023 11:44
• 0 votes

1. Community
2. Support Forum
3. Create Support Ticket

Hi Eric,  Welcome to Box Community and glad to help! Can you please head over to this link to create a support ticket?  If the issue persist please let us know in this forum.  Thanks for posting! 

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• Rona
• December 27, 2023 11:33
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• December 27, 2023 11:27
• 0 votes

1. Community
2. Support Forum
3. Trying to add another verified domain but it fails

Hi Anthony, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 27, 2023 11:24
• 0 votes

1. Community
2. Support Forum
3. GETTING OVER CHARGE

Hi there,  Welcome to Box Community and glad to help! It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for pos...

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• Rona
• December 27, 2023 11:23
• 0 votes

1. Community
2. Support Forum
3. Help

Hi James,  Welcome to Box Community and glad to help!  If you're having trouble downloading your Box file(s) to your local machine. Kindly check your local disk and ensure you have extra free space...

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• Rona
• December 27, 2023 11:18
• 0 votes

1. Community
2. Support Forum
3. Storage is not unlimited

Hi Ricky,  Welcome to Box Community and glad to help! As for your storage request, kindly reach out to our Billing team by creating a new case or email them using billing@box.com.  Thanks for posting!

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• Rona
• December 27, 2023 11:10
• Edited
• 0 votes