Rona

1. Community
2. Support Forum
3. Please run the script for my account

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• December 11, 2023 20:48
• 0 votes

1. Community
2. Support Forum
3. Space limit incorrect, can´t upload files

Hi Nicolas,                          Welcome to Box Community and glad to help! It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for...

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• Rona
• December 11, 2023 20:45
• 0 votes

1. Community
2. Support Forum
3. Need Help reseting 2FA for an existing account

Hi Chareef, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 11, 2023 20:28
• 0 votes

1. Community
2. Support Forum
3. Set user email for change but nothing has moved over to the account email as of yet.

Hi Edward, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 11, 2023 19:42
• 0 votes

1. Community
2. Support Forum
3. unlimited storage and keep getting the exceeded storage limit error.

Hi Abris, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 11, 2023 19:38
• 0 votes

1. Community
2. Support Forum
3. Need Access

Hi James, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 11, 2023 19:35
• 0 votes

1. Community
2. Support Forum
3. My Box Drive Size (Capacity) is not correct

Hi Binh,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• December 11, 2023 19:29
• 0 votes

1. Community
2. Support Forum
3. List File level collaboration v/s Folder level collaboration API response

Hi Baiju, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 11, 2023 19:26
• 0 votes

1. Community
2. Support Forum
3. box sync error: (1168, 'CredDelete', 'Element not found.')

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 08, 2023 20:58
• 0 votes

1. Community
2. Support Forum
3. It is telling me I am out of space but I have deleted everything

Hi Tim,  Welcome to Box Community and glad to help! It seems that you've worked with a member of our team regarding file counts. Should you have more questions regarding your storage please let us ...

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• Rona
• December 08, 2023 20:53
• Edited
• 0 votes