Rona

1. Community
2. Support Forum
3. signature process does not complete

Hi Michael,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 24, 2023 16:55
• 0 votes

1. Community
2. Support Forum
3. Daily upload limit?

Hi Jared,  Welcome to Box Community and glad to help!  You must be looking for this helpful article which gives your more details regarding your bandwidth limit.  Let us know if you have additional...

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• Rona
• November 23, 2023 23:52
• 0 votes

1. Community
2. Support Forum
3. AB 88 Accountants & Business Advisors

Hi Andrew,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 23, 2023 23:33
• 0 votes

1. Community
2. Support Forum
3. retrieving files from an old account

Hi Mario,  Welcome to Box Community and glad to help! I'm afraid you can no longer retrieve your Box contents once your Box account is already closed. As your Box contents are only accessible while...

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• Rona
• November 23, 2023 20:44
• 0 votes

1. Community
2. Support Forum
3. Deleted files not freeing up space

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• November 23, 2023 20:28
• 0 votes

1. Community
2. Support Forum
3. Need 2FA Reset

Hi Gordon,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 22, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. About the blue mark

Hi Takuya,  Welcome to Box Community and glad to help!  We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (th...

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• Rona
• November 22, 2023 22:22
• 0 votes

1. Community
2. Support Forum
3. Items not showing up in Box folder

Hi Doug,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 22, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. Cannot login after migrated from Box Sync To BoxDrive

Hi Rumah,  Welcome to Box Community and glad to help!  You can try to uninstall your Box Drive application and reinstall it.  Here's the steps:  Uninstalling Box Drive Installing Box Drive Hope i...

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• Rona
• November 22, 2023 22:04
• 0 votes

1. Community
2. Support Forum
3. Missing Box Folder

Hi Mark, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• November 22, 2023 21:54
• 0 votes