Rona

1. Community
2. Support Forum
3. Low Disk Space

Hi Eliot, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• November 13, 2023 20:07
• 0 votes

1. Community
2. Support Forum
3. Run script I am emptey but it reports almost full.

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• November 13, 2023 20:06
• 0 votes

1. Community
2. Support Forum
3. Run Storage Script

Hi Brian, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• November 13, 2023 19:30
• 0 votes

1. Community
2. Support Forum
3. ISO27001 or SOC2

Hi Julie, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

• View comment
• Rona
• November 13, 2023 19:24
• 0 votes

1. Community
2. Support Forum
3. NetSuite Login

Hi Julie, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

• View comment
• Rona
• November 13, 2023 19:23
• 0 votes

1. Community
2. Support Forum
3. Can´t access IBM Box informations

Hi Axel, Welcome to Box Community and glad to help!  When you receive this error, "This shared file or folder link has been removed or is unavailable to you."  This error typically is caused by on...

• View comment
• Rona
• November 10, 2023 20:52
• 0 votes

1. Community
2. Support Forum
3. Must folder collaboration invitee pay for box account to collaborate?

Hi Mike,  Welcome to Box Community and glad to help!  For collaboration purposes, your invitee can setup an account for free and here's how.  Thanks for posting! 

• View comment
• Rona
• November 10, 2023 20:45
• 0 votes

1. Community
2. Support Forum
3. Remove Owner from Collaborators

Hi Jordan,  Welcome to Box Community and glad to help!  You can transfer the folder ownership by following the instructions below.  To modify access level in a folder: Locate the appropriate folde...

• View comment
• Rona
• November 10, 2023 20:42
• 0 votes

1. Community
2. Support Forum
3. Restore All Deleted Folders

Hi Patrick, Welcome to Box Community and glad to help! Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to co...

• View comment
• Rona
• November 10, 2023 20:35
• 0 votes

1. Community
2. Support Forum
3. lower our seat count adn get refund

Hi David,  Welcome to Box Community and glad to help!  You could get in touch with our Billing team for assistance regarding your seats and refund request. To contact our Billing team you can go to...

• View comment
• Rona
• November 10, 2023 20:32
• Edited
• 0 votes