Rona

1. Community
2. Support Forum
3. Can't download all the files at once

Hi there,  Welcome to Box Community and glad to help!  Could you try these steps to download multiple items from the Box website?  Shift+click on multiple items to select them. The action toolbar...

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• Rona
• November 08, 2023 22:14
• 0 votes

1. Community
2. Support Forum
3. Unable to move or delete folders

Hi Charles,  Welcome to Box Community and glad to assist!  It appears that you've already worked with Product Support to address your issue. Please let us know in this forum if you need further ass...

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• Rona
• November 08, 2023 22:08
• 0 votes

1. Community
2. Support Forum
3. Painfully slow FTP upload speed

Hi there,  Welcome to Box Community and glad to assist!  You may take this inquiry to our Developer team using this forum:  https://forum.box.com/.  Thanks for posting!

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• Rona
• November 08, 2023 22:05
• 0 votes

1. Community
2. Support Forum
3. Error with sharing a link to a folder

Hi Daniella,  Welcome to Box Community and glad to assist!  When you encounter this error,"This shared file or folder link has been removed or is unavailable to you."  This error typically is caus...

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• Rona
• November 08, 2023 22:01
• 0 votes

1. Community
2. Support Forum
3. support required

Hi Andrea,  Welcome to Box Community and glad to help!  To help with your content preview,  Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge. Use different...

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• Rona
• November 08, 2023 21:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancelled subskription

Hi Mathias,  Welcome to Box Community and glad to assist!  To address your cancellation inquiry, you may reach out to our team using cancel@box.com.  Thanks for posting! 

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• Rona
• November 08, 2023 20:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. No Move button

Hi Thomas,  Welcome to Box Community and glad to help!  You do not own a file or folder and it could be a permission issue, please contact the folder owner instead. Also, you may visit this helpful...

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• Rona
• November 08, 2023 20:40
• Edited
• 0 votes

1. Community
2. Support Forum
3. Impossible to see the menu App Center Box developer

Hi there,  Welcome to Box Community and glad to assist!  You may take this inquiry to our Developer team using this forum:  https://forum.box.com/.  Thanks for posting!

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• Rona
• November 08, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. Unable to see a users content or to delete the user and transfer their files

Hi Peter,  Welcome to Box Community and glad to assist!  You may take this inquiry to our Developer team using this forum:  https://forum.box.com/.  Thanks for posting!

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• Rona
• November 08, 2023 20:26
• 0 votes

1. Community
2. Support Forum
3. When trying to 'Open With' a docx document the Microsoft Word selection is grayed out

Hi Eric, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 08, 2023 19:56
• 0 votes