Rona

1. Community
2. Support Forum
3. Acces denied

Hi there, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 22:17
• 0 votes

1. Community
2. Support Forum
3. Adding User that already has an account not tied to an enterprise

Hi Ted,  Welcome to Box Community and glad to assist!  It shows that you're now working with Product Support regarding this inquiry. Please keep an eye out and we'll stay in touch.  Thanks for post...

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• Rona
• November 03, 2023 22:13
• -1 votes

1. Community
2. Support Forum
3. not getting notifications

Hi Chris, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 22:10
• -1 votes

1. Community
2. Support Forum
3. Passing Active Directory Credentials to Box Drive

Hi James, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!   

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• Rona
• November 03, 2023 22:07
• 0 votes

1. Community
2. Support Forum
3. Box Storage Size Incorrect

Hi Clark, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• November 03, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. About withdrawal

Hi there,  Welcome to Box Community and glad to assist!  Please contact our Cancellation team for better assistance. You may go ahead and email them using cancel@box.com. Thanks for posting! 

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• Rona
• November 03, 2023 22:04
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box drive does not sync

Hi Claire,  Welcome to Box Community and glad to assist!  It shows that you're now working with Product Support regarding this inquiry. Please keep an eye out and we'll stay in touch.  Thanks for p...

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• Rona
• November 03, 2023 21:59
• 0 votes

1. Community
2. Support Forum
3. Reset Box Setting

Hi Jijo,  Welcome to Box Community and glad to assist!  You may want to review your own contents, as your storage didn't change after running the script.  Check your current storage by going to box...

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• Rona
• November 03, 2023 21:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Locked file issues

Hi Jesse,  Welcome to Box Community and glad to assist!  It shows that you're now working with Product Support regarding this inquiry. Please keep an eye out and we'll stay in touch.  Thanks for po...

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• Rona
• November 03, 2023 21:24
• 0 votes

1. Community
2. Support Forum
3. Cannot access shared file

Hi J.C., Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 21:04
• 0 votes