Rona

1. Community
2. Support Forum
3. colud not abel to access the it is showing dont have permission

Hi Nagaraju,  Welcome to Box Community and glad to assist!  Kindly reach out to the sender/owner of the shared link for access.  Thanks for posting! 

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• Rona
• October 26, 2023 22:11
• 0 votes

1. Community
2. Support Forum
3. Download/archive old user files & delete users

Hi Kayla,  Welcome to Box Community and glad to assist!  Seems that you've posted in this forum using your individual Box account. Are you asking about ending your collaborator's access to folders ...

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• Rona
• October 26, 2023 22:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. raw Photos

Hi Robin,  Welcome to Box Community and glad to help!  As of this message, these are the file types supported in Box content preview. Let us know in this forum if you have questions.  Thanks for po...

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• Rona
• October 26, 2023 22:02
• 0 votes

1. Community
2. Support Forum
3. Missing Files

Hi Jessica,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 26, 2023 21:51
• 0 votes

1. Community
2. Support Forum
3. folder are missing

Hi Karthik,  Welcome to Box Community and glad to assist!  Please note that we can only guarantee recovery for your folder/file that was in box.com  by using your trash/bin icon. However, if the mi...

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• Rona
• October 26, 2023 21:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. How much storage do you get with Box Enterprise plus

Hi Michael,  Welcome to Box Community and glad to assist!  Please note that Business users and above are eligible for Unlimited Storage, please see  this link as your reference.  Let us know in thi...

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• Rona
• October 26, 2023 21:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Downloading docs

Hi Trish,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 26, 2023 20:58
• 0 votes

1. Community
2. Support Forum
3. New user not getting verification e-mail

Hi Luc, Welcome to Box Community and glad to assist! We've investigated our email server logs and it looks like your email address is not on our bounce or suppression list. Please check your Spam/J...

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• Rona
• October 26, 2023 20:56
• 0 votes

1. Community
2. Support Forum
3. Authenticator App Requirement

Hi Catherine,  Welcome to Box Community and glad to assist!  We highly recommend to use your affected Box account to address your log in issue. If you can't log in using your affected Box account, ...

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• Rona
• October 26, 2023 20:52
• Edited
• 0 votes

1. Community
2. Support Forum
3. free certification program under Premium license

Hi Mohamed,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for p...

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• Rona
• October 26, 2023 20:20
• 0 votes