Rona

1. Community
2. Support Forum
3. Saving Box Notes

Hi Jennifer,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 19, 2023 19:43
• 0 votes

1. Community
2. Support Forum
3. Filesystem Strcuture

Hi there, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 19, 2023 19:40
• 0 votes

1. Community
2. Support Forum
3. Subfolders

Hi Ty,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 19, 2023 19:23
• 0 votes

1. Community
2. Support Forum
3. Formatting Text Toolbar in Box Notes disappears when working on the box note

Hi Markus,  Welcome to Box Community and glad to help!  You have a designated contact that will reach out to Product Support. You may go ahead and reach out to your internal helpdesk team so we cou...

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• Rona
• October 18, 2023 22:53
• 0 votes

1. Community
2. Support Forum
3. Can not open files

Hi Mauro,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2023 21:42
• 0 votes

1. Community
2. Support Forum
3. Unable to add box to Microsoft online storage location

Hi Karen,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2023 21:41
• 0 votes

1. Community
2. Support Forum
3. Box Drive Error message

Hi Laura,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2023 21:37
• 0 votes

1. Community
2. Support Forum
3. Collaboration issues

Hi Tessa,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 18, 2023 21:04
• 0 votes

1. Community
2. Support Forum
3. Editing Excel files in desktop app not always available

Hi Tom,  Welcome to Box Community and glad to help!  You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team so w...

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• Rona
• October 18, 2023 21:02
• 0 votes

1. Community
2. Support Forum
3. Storage Displaying Improperly

Hi Shelby,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if...

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• Rona
• October 18, 2023 21:01
• 0 votes