Rona

1. Community
2. Support Forum
3. Editing Excel files in desktop app not always available

Hi Tom,  Welcome to Box Community and glad to help!  You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team so w...

• View comment
• Rona
• October 18, 2023 21:02
• 0 votes

1. Community
2. Support Forum
3. Storage Displaying Improperly

Hi Shelby,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if...

• View comment
• Rona
• October 18, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. adding domain

Hi Brandon,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 18, 2023 20:48
• 0 votes

1. Community
2. Support Forum
3. Storage Incorrectly Showing As Full

Hi there,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if ...

• View comment
• Rona
• October 18, 2023 20:46
• 0 votes

1. Community
2. Support Forum
3. VP Deposit Operations

Hi Cindy, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

• View comment
• Rona
• October 18, 2023 20:43
• 0 votes

1. Community
2. Support Forum
3. Request script of storage space to be run

Hi Ji-Liang,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, ...

• View comment
• Rona
• October 18, 2023 20:40
• 0 votes

1. Community
2. Support Forum
3. Reactivar cuenta de Box Empresa

Hi Sebastian,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in ...

• View comment
• Rona
• October 18, 2023 20:39
• 0 votes

1. Community
2. Support Forum
3. api error

Hi there, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

• View comment
• Rona
• October 18, 2023 20:37
• 0 votes

1. Community
2. Support Forum
3. Please help... whole company has lost access to all BOX content!

Hi Michelle,  Welcome to Box Community and glad to assist!  Looks like you've already worked with our Product Support team to address this inquiry. Let us know in this forum if you have additional ...

• View comment
• Rona
• October 18, 2023 20:35
• 0 votes

1. Community
2. Support Forum
3. Deleted file

Hi Brian Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

• View comment
• Rona
• October 18, 2023 19:36
• 0 votes