Rona

1. Community
2. Support Forum
3. Cancel subscription

Hi Tianyang, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 16, 2023 22:45
• 0 votes

1. Community
2. Support Forum
3. Storage limited

Hi Fred,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you experie...

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• Rona
• October 16, 2023 22:43
• 0 votes

1. Community
2. Support Forum
3. There is a zip file in the folder, but it does not appear in the search results when other users search for it.

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• October 16, 2023 22:40
• 0 votes

1. Community
2. Support Forum
3. Add New User

Hi Denise, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• October 16, 2023 22:39
• 0 votes

1. Community
2. Support Forum
3. Please fix storage capacity issue

Hi there,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you experi...

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• Rona
• October 16, 2023 20:57
• 0 votes

1. Community
2. Support Forum
3. Autonomously Unzipping Files on Box

Hi Will,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2023 20:41
• 0 votes

1. Community
2. Support Forum
3. Storage Availability Not Updating

Hi Gino,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Should you experie...

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• Rona
• October 16, 2023 20:39
• 0 votes

1. Community
2. Support Forum
3. Can't add a managed user

Hi Debbie,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2023 20:38
• 0 votes

1. Community
2. Support Forum
3. About free writing in pdf files

Hi there,  Welcome to Box Community and glad to help!  We suggest that you create a  new ticket instead. Rest assured that a member of our Product Support team will be in touch.  Thanks for posting...

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• Rona
• October 16, 2023 20:12
• 0 votes

1. Community
2. Support Forum
3. [Emergency] Project Jeonnam Box Folder

Hi Mina,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 16, 2023 19:51
• 0 votes