Rona

1. Community
2. Support Forum
3. box link is not working

Hi there, Welcome to Box Community and glad to help!  Is this a file/folder you used to have access with? Did you receive an invite to collaborate or used shared link to access the Box content?  We...

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• Rona
• October 05, 2023 22:00
• 0 votes

1. Community
2. Support Forum
3. Making offline files useful on android

Hi Paul,  Welcome to Box Community and glad to help!  I'm afraid you can't move your Box for Android from internal storage.  Looks like it is subject for feature request and for any product feature...

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• Rona
• October 05, 2023 21:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Default expiration date for shared files

Hi Debra,  Welcome to Box Community, happy to assist!  You can setup Auto-Expiration for your shared links in Admin Console> Enterprise Settings> Content & Sharing tab (https://support.box.com/hc/...

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• Rona
• October 05, 2023 21:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive FILES UNAVAILABLE after two factor authentication declined

Hi Robin,  Welcome to Box Community and glad to assist!  It appears that your 2FA is already enabled. Can you now access the shared files/folders?  We'd love to further assist! 

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• Rona
• October 05, 2023 20:52
• 0 votes

1. Community
2. Support Forum
3. File Insights API for non-Admin

Hi Joseph,  Welcome to Box Community and glad to help!  Please contact your internal helpdesk team to address your API inquiry.  Thanks for posting! 

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• Rona
• October 05, 2023 20:47
• 0 votes

1. Community
2. Support Forum
3. From C to D it's possible?

Hi Marco,    Welcome to Box Community and glad to help!    Currently, you won't be able to move your local Box folder location from C: Drive, sorry for the limitation.  Looks like it is subject for...

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• Rona
• October 05, 2023 20:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. Watermark with recipient email

Hi Adrian,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 05, 2023 20:25
• 0 votes

1. Community
2. Support Forum
3. Access Content Insights Data through API

Hi Ben,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 05, 2023 20:23
• 0 votes

1. Community
2. Support Forum
3. stop sharing a folder

Hi Aner,   Welcome to Box Community, glad to help!    Currently, there's no functionality that will allow you to bulk remove your collaborators, sorry for the limitation.  Looks like it is subject ...

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• Rona
• October 05, 2023 20:20
• Edited
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,    Welcome to Box Community and glad to help!    Great news! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Let us know in this foru...

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• Rona
• October 05, 2023 19:07
• 0 votes