Rona

1. Community
2. Support Forum
3. Case #2938319: Content missing but no activity captured in User Activity report

Hi William,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 03, 2023 19:01
• 0 votes

1. Community
2. Support Forum
3. Need a Enhanced viewer for a file with options

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 03, 2023 19:00
• 0 votes

1. Community
2. Support Forum
3. Box doesn't update my disk space

Hi Gaby,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. Let us know in this forum if you happen ...

• View comment
• Rona
• October 03, 2023 18:58
• 0 votes

1. Community
2. Support Forum
3. Box Notes - Any Way to Print Them All

Hi Cherie,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 03, 2023 18:57
• 0 votes

1. Community
2. Support Forum
3. Verifying email address

Hi Karin,    Welcome to Box Community and glad to help!    I've checked your Box acccount and your email is already verified. However, if you need a brand new verification email link to setup your ...

• View comment
• Rona
• October 03, 2023 18:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Missing folder was not deleted and was re-invited to it but I'm still not seeing it

Hi Juan,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

• View comment
• Rona
• October 03, 2023 18:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Merging Two Personal/Individual Accounts

Hi Ronald,    Welcome to Box Community and glad to help!    As of this message, I'm afraid we can't merge individual Box accounts.    Thanks for posting! 

• View comment
• Rona
• October 03, 2023 16:46
• Edited
• 0 votes

1. Community
2. Support Forum
3. Missing files

Hi there,    Welcome to Box Community and glad to help!    Whenever you experience this error, "This shared file or folder link has been removed or is unavailable to you" as you access a shared lin...

• View comment
• Rona
• October 03, 2023 16:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Linking a deleted account

Hi Jacob,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 03, 2023 15:23
• 0 votes

1. Community
2. Support Forum
3. Unable to submit a ticket

Hi Rosie,  Welcome to Box Community and glad to help!  It appears that a case has been created to address your log in issue. Please keep an eye out and a member of our team will be in touch.  Thank...

• View comment
• Rona
• October 02, 2023 21:42
• 0 votes