Rona

1. Community
2. Support Forum
3. Docs Won't Open

Hi Hannah,    Welcome to Box Community and glad to help!    We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here!   Thanks fo...

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• Rona
• October 02, 2023 19:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Office Online isn't loading

Hi Ismael,    Welcome to Box Community and glad to help!    We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here!   Thanks fo...

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• Rona
• October 02, 2023 19:33
• 0 votes

1. Community
2. Support Forum
3. same issue as everyone else, i have a log debug file if you need it

Hi Arik,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 19:32
• 0 votes

1. Community
2. Support Forum
3. How do I recover an accidentally deleted folder ?

Hi there,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 19:29
• 0 votes

1. Community
2. Support Forum
3. I need live support

Hi John,    Welcome to Box Community and glad to help!    We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here!   Thanks for ...

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• Rona
• October 02, 2023 19:27
• Edited
• 0 votes

1. Community
2. Support Forum
3. Previews not loading

Hi Nellie,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for post...

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• Rona
• October 02, 2023 19:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. wrong storage size shown!

Hi there,    Welcome to Box Community and glad to help!    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.   Let us know in this forum if you ...

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• Rona
• October 02, 2023 19:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Fallas en Box, no podemos descargar documentos

Hi Israel, Welcome to the Box Community, I'm happy to help!   Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in En...

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• Rona
• October 02, 2023 19:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Enterprise admin cannot add account

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• October 02, 2023 19:07
• 0 votes

1. Community
2. Support Forum
3. Failing File Preview

Hi Nick,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Let us know how i...

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• Rona
• October 02, 2023 19:04
• 0 votes