Rona

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  • Total activity 20345
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  • Followed by 3 users
  • Votes 14
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Why can't I use my 10 GB of storage space?

    Hi there,  Welcome to Box Community and glad to help!  Is there an error message you could share in this forum? If so, please attach it in this thread.  We'd love to further assist! 

    1. Community
    2. Support Forum
    3. Box.com

    Hi Nadya,  Welcome to Box Community and glad to help!  There are a few shared folders shown in your Box account. How do you regularly access your Box contents? Is it through the Box website, if not...

    1. Community
    2. Support Forum
    3. download box notes

    Hi Gemma,  Welcome to Box Community and glad to help!  Looks like we've already emailed you using your ticket with Product Support.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Unable to add mail address

    Hi there,  Welcome to Box Community and glad to help!  It's important to note that you can only link an email address that hasn't been registered in any Box account. Thanks for posting! 

    1. Community
    2. Support Forum
    3. Cancel account

    Hi Sarah,  Welcome to Box Community and glad to help!  You can go ahead and proceed to end your Box subscription by following the steps from this link.  Also, you can get in touch with our Cancella...

    1. Community
    2. Support Forum
    3. Cancel Subscription

    Hi Richard,  Welcome to Box Community and glad to help!  You can go ahead and proceed to end your Box subscription by following the steps from this link.  Also, you can get in touch with our Cancel...

    1. Community
    2. Support Forum
    3. Email address change

    Hi Eugene,  Welcome to Box Community and glad to help!  Here's how you could easily change your primary email address.  Log in to box.com and hover over to your Account profile in the upper right ...

    1. Community
    2. Support Forum
    3. Can't enter a shared file

    Hi there,  Welcome to Box Community and glad to help!  Can you attach a screenshot of your error during preview?  We'd love to further assist! 

    1. Community
    2. Support Forum
    3. Can not upload files from the browser.

    Hi Luong,  Welcome to Box Community and glad to help!  Since you've mentioned that you can access your Box folders without VPN on. We do believe the issue mainly comes from the current set up of th...

    1. Community
    2. Support Forum
    3. Unable to install Box

    Hi Maria,  Welcome to Box Community and glad to help!  To get a closer look, can you attach a screenshot of your error? We'd love to further assist!