Rona

1. Community
2. Support Forum
3. recalculate free space

Hi Ilia,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen...

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• Rona
• September 18, 2023 19:44
• 0 votes

1. Community
2. Support Forum
3. unable to reclaim storage after deleting files

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 18, 2023 19:43
• 0 votes

1. Community
2. Support Forum
3. Wrong storage count

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 18, 2023 19:41
• 0 votes

1. Community
2. Support Forum
3. 退会について

Hi Carles,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Eng...

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• Rona
• September 18, 2023 19:40
• 0 votes

1. Community
2. Support Forum
3. 'Make Available Online Only' not clearing disk space

Hi Joey, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 18, 2023 19:37
• 0 votes

1. Community
2. Support Forum
3. incorrect used storage space

Hi Loren,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 18, 2023 19:35
• 0 votes

1. Community
2. Support Forum
3. Incorrect used storage space

Hi YJ,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen t...

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• Rona
• September 18, 2023 19:33
• 0 votes

1. Community
2. Support Forum
3. Shared Document

Hi Eleanor,  Welcome to Box Community and glad to help!  You don't seem to have any collaboration folder(s). To get an access to your colleague's folder please ensure that you're being invited usin...

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• Rona
• September 18, 2023 19:32
• 0 votes

1. Community
2. Support Forum
3. Quota Size increased after moving folders

Hi Rusty,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 18, 2023 19:29
• 0 votes

1. Community
2. Support Forum
3. Storage space wrong

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 18, 2023 19:28
• 0 votes