Rona

1. Community
2. Support Forum
3. Recent list shows files i never touched

Hi Markus, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 15, 2023 19:26
• 0 votes

1. Community
2. Support Forum
3. No option for primary email

Hi Sebastian, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 15, 2023 19:24
• 0 votes

1. Community
2. Support Forum
3. missing files

Hi Beth, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 15, 2023 19:22
• 0 votes

1. Community
2. Support Forum
3. Box File Remain in Locked State

Hi Dave, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 15, 2023 19:21
• 0 votes

1. Community
2. Support Forum
3. Android phone not seeing box files in the past two weeks.

Hi Kerri,  Welcome to Box Community and glad to help! Can you try these basic troubleshooting steps?  Log out and log in from your Mobile Application.  Restart your mobile device.  Uninstall and r...

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• Rona
• September 15, 2023 18:40
• 0 votes

1. Community
2. Support Forum
3. Does setting/changing link expiration apply retroactively?

Hi John, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 15, 2023 18:36
• 0 votes

1. Community
2. Support Forum
3. Have two business accounts that need to be merged

Hi John,  Welcome to Box Community and glad to help!  Please open a case with your respective  Business accounts so we could help you address this request. You may use this link and create your cas...

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• Rona
• September 14, 2023 21:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Need a new email verification sent

Hi Melanie,  Welcome to Box Community and glad to help! To generate a verification email, you may go over to this link.  Hope it helps! 

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• Rona
• September 14, 2023 20:58
• 0 votes

1. Community
2. Support Forum
3. Using Box Content Explorer to Display File Metadata

Hi David,  Welcome to Box Community and glad to help!  You have an ongoing case with our Product Support team and please use that to fully address your metadata query. Rest assured that a member of...

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• Rona
• September 14, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. POST requests require a Content-length header.

Hi Pieter,  Welcome to Box Community and glad to help!  Please reach out to your internal helpdesk team to address this query.  Thanks for posting! 

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• Rona
• September 14, 2023 20:51
• 0 votes