Rona

1. Community
2. Support Forum
3. Incorrect sizing GB in my account ??

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 14, 2023 20:39
• 0 votes

1. Community
2. Support Forum
3. Box appears full but it is not

Hi Alejandro,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you h...

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• Rona
• September 14, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happen...

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• Rona
• September 14, 2023 20:30
• 0 votes

1. Community
2. Support Forum
3. "There was a problem changing your password." error

Hi Hiroyuki, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 14, 2023 20:27
• 0 votes

1. Community
2. Support Forum
3. Box System (1)

Hi Joni, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 14, 2023 20:24
• 0 votes

1. Community
2. Support Forum
3. delete public key from box servers

Hi Stephan, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 14, 2023 20:22
• 0 votes

1. Community
2. Support Forum
3. Webhooks Create - 403 insufficient permission (Box-node-sdk) Custom App

Hi Ankit,  Welcome to Box Community and glad to help!  We are thrilled to share that the all new Box Developer Community site is live!  You may head over to forum.box.com to have our specialists to...

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• Rona
• September 14, 2023 20:19
• 0 votes

1. Community
2. Support Forum
3. Name Change and Domain change

Hi Doreen, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 14, 2023 20:17
• 0 votes

1. Community
2. Support Forum
3. 2 step authentication

Hi Carole, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 14, 2023 20:02
• -1 votes

1. Community
2. Support Forum
3. Scanning directly to Box

Hi Mimi,  Welcome to Box Community and glad to help! At this time, we highly recommend to scan your files to your local desktop first then upload it to Box from there. Thanks for posting! 

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• Rona
• September 13, 2023 22:24
• 0 votes