Rona

1. Community
2. Support Forum
3. Daily Activity Report

Hi Dina,  Welcome to Box Community and glad to help!  If you need help to address this inquiry you can reach out to your helpdesk team first to handle this internally.  Your helpdesk team will then...

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• Rona
• September 11, 2023 20:12
• 0 votes

1. Community
2. Support Forum
3. Hi i will like to cancel my subscription

Hi Luis,  Welcome to Box Community and glad to help!  Upon checking you already have an ongoing case with our Cancellation team to end your Box Subscription. Please keep an eye to your existing cas...

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• Rona
• September 11, 2023 20:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box showing full even after deleting the files

Hi Toto, Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happ...

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• Rona
• September 11, 2023 20:00
• 0 votes

1. Community
2. Support Forum
3. my phone number is changed recently

Hi there, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 11, 2023 19:59
• 0 votes

1. Community
2. Support Forum
3. 2FA SMS saying phone number invalid?

Hi Anthony, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 11, 2023 19:56
• 0 votes

1. Community
2. Support Forum
3. Files's restore

Hi Hikari, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 11, 2023 19:54
• 0 votes

1. Community
2. Support Forum
3. Data inaccuracy issues around user storage size, folder size, and file counts

Hi there, Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 11, 2023 19:50
• 0 votes

1. Community
2. Support Forum
3. Data inaccuracy issues around user storage size, folder size, and file counts

Hi there, Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 11, 2023 19:49
• 0 votes

1. Community
2. Support Forum
3. Unable to update or create password

Hi Lauren, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 08, 2023 22:13
• 0 votes

1. Community
2. Support Forum
3. Question on shareable links

Hi Joseph,  Welcome to Box Community and glad to help!  If the only purpose of your link is to obtain files from your colleagues. You can create a file request link, with this the recipients will o...

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• Rona
• September 08, 2023 22:11
• Edited
• 0 votes