Rona

1. Community
2. Support Forum
3. in setting up an account it said that my email was already being used...no way that is true due to our company initials?

Hi Betsy,  Welcome to Box Community and glad to help! You may have set up your Box account in the past. You can try to generate a password reset email from your affected email address and check out...

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• Rona
• August 28, 2023 23:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. Migrate dropbox.com to box.com - Internal Server Error

Hi Alex,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 28, 2023 23:12
• 0 votes

1. Community
2. Support Forum
3. Cannot access account

Hi Daniel,  Welcome to Box Community and glad to help!  To access your Box account regardless of it's account type, you must  have the correct log in credntials. Are you receiving an error while lo...

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• Rona
• August 28, 2023 22:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. Account Verification

Hi there,  Welcome to Box Community and glad to help!  It appears that you've already worked with our team to address this issue. Let us know in the forum if you have questions.  Thanks for posting!  

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• Rona
• August 28, 2023 22:28
• 0 votes

1. Community
2. Support Forum
3. How can I cancel my membership?

 Hi Ram,  Welcome to Box Community and glad to help!  Looks like you've already cancelled your Box account. For any other inquiries, please email us at cancel@box.com.  Thanks for posting! 

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• Rona
• August 28, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. Wrong used storage shown

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 28, 2023 22:21
• 0 votes

1. Community
2. Support Forum
3. Incorrect usage

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 28, 2023 22:19
• 0 votes

1. Community
2. Support Forum
3. Storage not actually full

Hi Elizabeth,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 28, 2023 22:17
• 0 votes

1. Community
2. Support Forum
3. アカウントの再有効化

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• August 28, 2023 22:12
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get...

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• Rona
• August 28, 2023 22:11
• 0 votes