Rona

1. Community
2. Support Forum
3. How can I cancel my membership?

 Hi Ram,  Welcome to Box Community and glad to help!  Looks like you've already cancelled your Box account. For any other inquiries, please email us at cancel@box.com.  Thanks for posting! 

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• Rona
• August 28, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. Wrong used storage shown

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 28, 2023 22:21
• 0 votes

1. Community
2. Support Forum
3. Incorrect usage

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 28, 2023 22:19
• 0 votes

1. Community
2. Support Forum
3. Storage not actually full

Hi Elizabeth,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 28, 2023 22:17
• 0 votes

1. Community
2. Support Forum
3. アカウントの再有効化

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• August 28, 2023 22:12
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get...

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• Rona
• August 28, 2023 22:11
• 0 votes

1. Community
2. Support Forum
3. Reduced Storage

Hi Mark,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• August 28, 2023 22:09
• 0 votes

1. Community
2. Support Forum
3. files got wiped. need fixed ASAP

Hi there,  Welcome to Box Community and glad to help!  You will have to check your trash/bin icon to see if you can find the missing folders and restore them, especially for your owned folders. Mea...

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• Rona
• August 28, 2023 20:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Canvas Accessible via iPad?

Hi Tiffany,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 28, 2023 19:20
• 0 votes

1. Community
2. Support Forum
3. How to add a collaborater as a additional administrator

Hi Albin,  Welcome to Box Community and glad to help!  Only if the collaborator is your managed user. And in order to modify your managed user's role as Co-Admin you may visit this article.  Thanks...

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• Rona
• August 28, 2023 17:30
• 0 votes