Rona

1. Community
2. Support Forum
3. Pictures in box notes can not be opened

Hi there,  Welcome to Box Community and glad to help!  Great news! Our Engineering team have resolved (https://status.box.com/incidents/2rn0ymtpyhgl) the issue with Box Notes and please let us know...

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• Rona
• August 23, 2023 21:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Login Blocked

Hi Ava,  Welcome to Box Community and glad to help!  It appears that you're already working with a member of our Product Support team to address this issue. Please keep an eye out and we'll stay in...

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• Rona
• August 23, 2023 21:33
• 0 votes

1. Community
2. Support Forum
3. Cannot set password

Hi Kyle,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 23, 2023 21:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. コラボレータ 復元

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• August 23, 2023 21:21
• 0 votes

1. Community
2. Support Forum
3. Thank you to put the correct sizing GB in my account.

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 23, 2023 21:17
• 0 votes

1. Community
2. Support Forum
3. Storage incorrect

Hi Manuel,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get...

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• Rona
• August 23, 2023 17:32
• 0 votes

1. Community
2. Support Forum
3. FTP - CAPTCHA

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 23, 2023 17:27
• 0 votes

1. Community
2. Support Forum
3. Intermittent access to Box API

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• August 23, 2023 17:25
• 0 votes

1. Community
2. Support Forum
3. Authorization failed due to access_denied

Hi there,  Welcome to Box Community and glad to help!  We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (tho...

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• Rona
• August 18, 2023 23:34
• 0 votes

1. Community
2. Support Forum
3. I am trying to transfer ownership of a box file and keep getting an error message

Hi Meghan,  Welcome to Box Community and glad to help!  To successfully transfer your folder ownership, please ensure that you've followed these steps:  To modify a collaborator's access as Owner: ...

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• Rona
• August 18, 2023 23:31
• Edited
• 0 votes