Rona

1. Community
2. Support Forum
3. Save Collaboration Invite

Hi Kaley,  Welcome to Box Community and glad to help!  Currently, we do not have this functionality to save your collaboration invite/message and apologies for the limitation.  Meanwhile, we'd appr...

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• Rona
• August 16, 2023 21:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. Creating folder templates

Hi Edde,  Welcome to Box Community and glad to help!  Currently, we do not have this functionality for the Box folder(s) and apologies for the limitation.  Meanwhile, we'd appreciate if you would s...

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• Rona
• August 16, 2023 21:06
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box screen is Blank

Hi Elena,  Welcome to Box Community and glad to help!  Are you logging in through the Box website when you encountered the issue? As for your blank screen issue, can you try these for the resolutio...

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• Rona
• August 16, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. Bluebeam integration

Hi Peter,  Welcome to Box Community and glad to help!  Since this is a third party integration, you may reach out directly to Bluebeam's helpdesk team to help with the configuration.   Thanks for p...

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• Rona
• August 16, 2023 19:25
• 0 votes

1. Community
2. Support Forum
3. Credit card cannot be used, I am not stupid.

Hi there,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of team to address this issue. Let us know in this forum if you have additional questions.  Thanks...

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• Rona
• August 16, 2023 19:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. Desktop Box Folder not snycing with Cloud

Hi Justin,  Welcome to Box Community and glad to help!  Please try resetting your Box Drive application to keep your Box files up to date in your local Box folder.  Quit Box Drive if it's current...

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• Rona
• August 16, 2023 19:07
• 0 votes

1. Community
2. Support Forum
3. Folder gone missing

Hi there,  Welcome to Box Community and glad to help!  What method did you used to backup your files? Did you upload it directly in the Box website?  Also, you won't get to locate your files by sim...

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• Rona
• August 16, 2023 18:50
• 0 votes

1. Community
2. Support Forum
3. You do not have permission to move the item "test.gdoc"

Hi Jessica,  Welcome to Box Community and glad to assist!  It appears that you've already addressed this inquiry with a member of Product Support team.  Thanks for posting! 

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• Rona
• August 16, 2023 18:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't Change Password

Hi Lauren,  Welcome to Box Community and glad to help!  Is this error still recurring? If yes, please use your alternate browser while changing your password and/or clear your browser's cache and c...

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• Rona
• August 16, 2023 18:40
• 0 votes

1. Community
2. Support Forum
3. Workaround for clickjacking when using X-Frame-Options header

Hi there,  Welcome to Box Community and glad to help!  Can you attach a screenshot in this forum so we could get a closer look?  We'd love to further assist! 

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• Rona
• August 16, 2023 18:34
• Edited
• 0 votes