Rona

1. Community
2. Support Forum
3. Syncing Files from Sharepoint to Box (as a backup copy)

Hi Rob,  Welcome to Box Community and glad to assist!  We offer Box product(s) that helps you sync your contents to your local machine. However, it only works for your contents that are physically ...

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• Rona
• July 27, 2023 21:28
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• 0 votes

1. Community
2. Support Forum
3. Box disc space problem

Hi Maciej,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get...

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• Rona
• July 27, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. Mac box app

Hi there,  Welcome to Box Community and glad to help!  Can we start by confirming your Operating System and your current Box version? We'd love to further assist! 

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• Rona
• July 27, 2023 20:58
• 0 votes

1. Community
2. Support Forum
3. Shared link for a Document Opens in Middle of Document

Hi Jonathan,  Welcome to Box Community and let me assist!  A member of our team will step in to assist you and I opened a new case. Please keep an eye out and we will be in touch.  Thanks for posti...

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• Rona
• July 27, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. Excel VBA SaveAs function within Box

Hi Jonathan,  Welcome to Box Community and glad to help!  You may reach out to your internal helpdesk for assistance. That way they could contact us instead and create case if necessary.  Thanks fo...

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• Rona
• July 27, 2023 20:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Is there any concern regarding the audit trail when moving Box Signed documents within Box?

Hi Yuiko,  Welcome to Box Community and glad to help!  Are you having trouble moving your signed documents? If so, is there an error? Also, can you tell us more about the audit trail you're referri...

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• Rona
• July 27, 2023 20:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box online is running extremely slow

Hi Jarret,  Welcome to Box Community and glad to help!  Looks like you've managed to create a case regarding this issue. Let us know in this forum if you have additional queries or you may create a...

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• Rona
• July 27, 2023 20:37
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box won't accept my number to set up 2-factor authentication

Hi Katie,  Welcome to Box Community and let me assist!  A member of our team will step in to assist you and I opened a new case. Please keep an eye out and we will be in touch.  Thanks for posting! 

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• Rona
• July 27, 2023 19:27
• 0 votes

1. Community
2. Support Forum
3. 'Not enough space on Box' on an unlimited account

Hi there,  Welcome to Box Community and glad to help! Glad to hear that you're up and running. Should you experience the same issue(s) again. Kindly reach out to our team by posting in the Communit...

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• Rona
• July 27, 2023 19:25
• 0 votes

1. Community
2. Support Forum
3. my account reaches the limit

Hi Alessandro,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once...

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• Rona
• July 27, 2023 19:22
• 0 votes