Rona

Follow
  • Total activity 20347
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 14
  • Subscriptions 10164

Comments

Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. No longer receiving upload notifications

    Hi Amanda,  Welcome to Box Community and glad to help!  Apologies for this delay.  I've checked and it shows that you're correctly receiving emails from Box. Meanwhile, if you continue to experienc...

    1. Community
    2. Support Forum
    3. Group Member Visibility

    Hi there,  Welcome to Box Community and glad to help!  You can decide to designate key people to be group admins to help you manage and monitor these clusters of users. A good group admin candidate...

    1. Community
    2. Support Forum
    3. Unable to create a password

    Hi Colin,  Welcome to Box Community and glad to help!  Looks like you're already working with our Support team regarding your login issue. Please keep an eye out and we'll keep in touch.  Thanks fo...

    1. Community
    2. Support Forum
    3. Data Storage Reset

    Hi RG,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this f...

    1. Community
    2. Support Forum
    3. Please cancel

    Hi there,  Welcome to Box Community and glad to help!  Looks like you've already reached out to our Cancellation team to end your Box subscription. Thanks for posting!

    1. Community
    2. Support Forum
    3. All documents are lost.

    Hi Katerina,  Welcome to Box Community and glad to help!  In order to locate your missing folders, do you remember if it's your owned folders or shared folders? If it's the latter, reach out to the...

    1. Community
    2. Support Forum
    3. Lost Access to All Files

    Hi Joseph,  Welcome to Box Community and glad to help! It's best if you could contact the owner of these shared folders and files for re-invite and gain back your access.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. Wrong usage space, even after deleting all files.

    Hi Roy,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this ...

    1. Community
    2. Support Forum
    3. Wrong usage space

    Hi Damien,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in th...

    1. Community
    2. Support Forum
    3. data usage is wrong

    Hi Todd,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...