Rona

1. Community
2. Support Forum
3. Can't Change Primary Email Address

Hi Rick,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be in touch.  Please keep an eye out.  Thanks for posting! 

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• Rona
• June 29, 2023 21:15
• 0 votes

1. Community
2. Support Forum
3. Please cancel my account

Hi Steve,  Welcome to Box Community and I’m here to help! To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according t...

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• Rona
• June 29, 2023 21:12
• 0 votes

1. Community
2. Support Forum
3. Since 28th JUNE 2023 any box folders were missing

Hi Bikash,  Welcome to Box Community and glad to assist!  Please reach out internally as your designated contact will reach out to our Support Team for assistance when necessary.  Thanks for posting! 

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• Rona
• June 29, 2023 21:11
• 0 votes

1. Community
2. Support Forum
3. Cancellation of my Account

Hi Ashley,  Welcome to Box Community and I’m here to help! To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according ...

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• Rona
• June 29, 2023 21:04
• 0 votes

1. Community
2. Support Forum
3. Box Sign済み文書のBox内移動

Hi Yuiko,  Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your quest...

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• Rona
• June 29, 2023 21:03
• 0 votes

1. Community
2. Support Forum
3. I would like to transfer administrator privileges

Hi there,  Welcome to Box Community and glad to help!  To assist with your Admin transfer, I opened a new ticket and a member of our team will be in touch.  Please keep an eye out.  Thanks for post...

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• Rona
• June 29, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. Storage full

Hi Lauren,  Welcome to Box Community and happy to assist! By any chance, are you uploading file(s) in your collaborated folder? Please have the folder owner to check his/her storage allocation to m...

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• Rona
• June 29, 2023 20:15
• Edited
• 0 votes

1. Community
2. Support Forum
3. Need Access Please

Hi Fred,  Welcome to Box Community and glad to help!  Please reach out to the file owner and get invited as collaborator. Hope it helps!

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• Rona
• June 29, 2023 20:11
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box did note update when installing OS update

Hi there,  Welcome to Box Community and glad to help!  I opened a new ticket for further assistance and a member of our team will be in touch through email. Please keep an eye out.  Thanks for post...

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• Rona
• June 28, 2023 23:55
• 0 votes

1. Community
2. Support Forum
3. Box Folder Invite

Hi Erin,  Welcome to Box Community and glad to help!  If you are having trouble accessing a file or folder that has been shared with you, verify that you are signed in to the same Box account that ...

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• Rona
• June 28, 2023 23:49
• 0 votes