Rona

1. Community
2. Support Forum
3. Box sign - Contract signing, multiple people to monitor/chase?

Hi Gary,  Welcome to Box Community and I'm here to assist!  It would be great if you could open a ticket to work with our Support team. And in order to do so, you may reach out to your Helpdesk tea...

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• Rona
• June 02, 2023 22:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Is there no way to create a link to request files from someone like Dropbox does?

Hi Brandon,  Welcome to Box Community and glad to assist!   We certainly have this feature through file request and you must have a Box Business Plan to build a File Request form.   Introducing Bo...

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• Rona
• June 02, 2023 21:51
• 0 votes

1. Community
2. Support Forum
3. Fastest way to migrate 4T from Google Drive to Box without Shuttle?

Hi Philip,  Welcome to Box Community and glad to help with your upload query!  Currently, Box Shuttle would be your best option to upload your contents to Box in a large scale. However, if it's not...

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• Rona
• June 02, 2023 21:36
• Edited
• 0 votes

1. Community
2. Support Forum
3. This app.box.com page can’t be found

Hi there,  Welcome to Box Community and I'm here to assist!  Looks like this isn't the correct URL if you're trying access this Box content through shared link. Can you get back to the owner/sender...

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• Rona
• June 02, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. Expired public shared-link address

Hi there,  Welcome to Box Community and glad to help with your shared links query!  As for expired shared links, they are permanently off of our database and we can no longer collect or retrieve th...

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• Rona
• June 02, 2023 21:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. all files are empty

Hi Kelly,  Welcome to Box Community and glad to help with your missing contents.  For added context, can you tell me more how did you exactly lost the files? Any significant actions that taken plac...

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• Rona
• June 02, 2023 21:08
• 0 votes

1. Community
2. Support Forum
3. The download is not starting

Hi there,  Welcome to Box Community and I'm here to help with your download issue.  If you are encountering problems downloading files from your Box account, we recommend you try Updating your bro...

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• Rona
• June 02, 2023 21:03
• 0 votes

1. Community
2. Support Forum
3. Need to Cancel my account effective immediately

Hi there,  Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account ty...

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• Rona
• June 02, 2023 18:46
• 0 votes

1. Community
2. Support Forum
3. 2-Step Verification not working

Hi Roman,  Welcome to Box Community and I'm here to assist with your login issue.  Note: We've removed your mobile number in this public forum to keep your personal data private and secured.  To he...

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• Rona
• June 02, 2023 18:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Salesforce for Box Content Explorer error

Hi there,  Welcome to Box Community and I'm here to help!  To help with your Salesforce error, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep a...

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• Rona
• June 02, 2023 18:36
• 0 votes