Rona

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  • Total activity 20347
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Cancel my free trial before charges are incurred

    Hi Adrian,  Welcome to Box Community and I’m here to help! Note: We've removed your email from this post to keep your data private and secured.  To cancel, you can use our the self-serve option to ...

    1. Community
    2. Support Forum
    3. Delete the user

    Hi Sérgio,  Welcome to Box Community and glad to deleting your user!  I can see that you're already working with our Support team through email. Please keep an eye to your email and we'll keep in t...

    1. Community
    2. Support Forum
    3. Cancel my trial account

    Hi Jing, Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account type...

    1. Community
    2. Support Forum
    3. Change Domain

    Hi Rebecca,  Welcome to Box Community and glad to help with your domain changes!  If it's your email domain that you need to change, here's the steps. Meanwhile, if you need to also change your sub...

    1. Community
    2. Support Forum
    3. Cancel my subscription

    Hi Jayla,  Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account ty...

    1. Community
    2. Support Forum
    3. My account storage space is incorrect

    Hi Sujith,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To ver...

    1. Community
    2. Support Forum
    3. Lost access to files

    Hi Bee,  Welcome to Box Community and glad to help with your collaboration issue.  If you're receiving this prompt, Oops! We can't seem to find the page you're looking for. Verify that you are sign...

    1. Community
    2. Support Forum
    3. 新パスワードへの変更時

    Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

    1. Community
    2. Support Forum
    3. Storage space incorrect

    Hi Alessandro,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To...

    1. Community
    2. Support Forum
    3. Authenticator app

    Hi Amy,  Welcome to Box Community and glad to assist with your login issue.  To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly an...