Rona

1. Community
2. Support Forum
3. Please fix storage size

Hi there,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 29, 2023 14:51
• 0 votes

1. Community
2. Support Forum
3. Shown Storage Used in account setting and Actual Storage Used differ

Hi there,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 29, 2023 14:50
• 0 votes

1. Community
2. Support Forum
3. Storage ussage incorrect.

Hi Maria,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 29, 2023 14:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage amount

Hi Adam,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com>...

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• Rona
• May 29, 2023 14:40
• 0 votes

1. Community
2. Support Forum
3. Unable to log in

Hi Aurpon,  Welcome to Box Community and I’m here to help! To help with your login issues, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an ey...

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• Rona
• May 29, 2023 14:36
• 0 votes

1. Community
2. Support Forum
3. Box Showing 12.7 GB used of 50 GB Yet No Files

Hi Edward,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.co...

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• Rona
• May 29, 2023 14:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage Space Inaccuracy Issue - Saurabh Bhatnagar

Hi Saurabh, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.co...

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• Rona
• May 29, 2023 14:26
• 0 votes

1. Community
2. Support Forum
3. Lost access to file shared and accessed previously

 Hi Sandra,  Welcome to Box Community and I’m here to help! If you happen to have received this type of error using shared links, "This shared file or folder link has been removed or is unavailable...

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• Rona
• May 29, 2023 14:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. One-click unsubscribe

Hi Nicholas,  Welcome to Box Community and I’m here to help! We would love to help you address this concern and to do so, please reach out to your helpdesk team to submit a case.  Thanks for postin...

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• Rona
• May 29, 2023 14:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancellation

Hi Sandra,  Welcome to Box Community and I’m here to help! You can use the self-serve option to end your Box subscription and you may follow the instructions here according to your account type. Me...

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• Rona
• May 29, 2023 14:03
• 0 votes