Rona

1. Community
2. Support Forum
3. Hi Box Support we need to change the admin to another person

Hi Vin,  Welcome to Box Community and glad to help!  Here's how you can change your Admin:  Note This task can be performed only by the current Box admin for your organization, logged in as the Bo...

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• Rona
• May 05, 2023 23:34
• 0 votes

1. Community
2. Support Forum
3. Shows max storage limit reached but can't figure out how?

Hi Chris, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com>...

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• Rona
• May 05, 2023 23:31
• 0 votes

1. Community
2. Support Forum
3. Wrong usage space

Hi Damien, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 05, 2023 23:28
• 0 votes

1. Community
2. Support Forum
3. Upload Fail

Hi Lloyd,  Welcome to Box Community and glad to help!  Kindly follow the troubleshooting steps in this article as instructed to resolve your upload error.  Hope it works!

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• Rona
• May 05, 2023 23:24
• 0 votes

1. Community
2. Support Forum
3. Need to CANCEL IMMEDIATELY. Got this account by mistake.

Hi Winnie,  Welcome to Box Community and glad to help!  Looks like you're now working with our Cancellation team to accomplish your request to terminate your Box subscription. Please keep an eye to...

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• Rona
• May 05, 2023 23:20
• 0 votes

1. Community
2. Support Forum
3. Cancel my trial account?

Hi Chris,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mea...

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• Rona
• May 05, 2023 23:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. "Storage Used" figure incorrect again

Hi Graeme,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.co...

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• Rona
• May 05, 2023 23:16
• 0 votes

1. Community
2. Support Forum
3. Account cancellation

Hi Gabriel,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, pl...

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• Rona
• May 05, 2023 23:13
• 0 votes

1. Community
2. Support Forum
3. Please cancel my subscription

Hi Kevin,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, plea...

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• Rona
• May 05, 2023 23:10
• 0 votes

1. Community
2. Support Forum
3. Subscription Cancelation

Hi Melissa,  Welcome to Box Community and glad to help!  Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mean...

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• Rona
• May 05, 2023 23:07
• 0 votes