Rona

1. Community
2. Support Forum
3. Cancel my trial account?

Hi Chris,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mea...

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• Rona
• May 05, 2023 23:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. "Storage Used" figure incorrect again

Hi Graeme,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.co...

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• Rona
• May 05, 2023 23:16
• 0 votes

1. Community
2. Support Forum
3. Account cancellation

Hi Gabriel,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, pl...

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• Rona
• May 05, 2023 23:13
• 0 votes

1. Community
2. Support Forum
3. Please cancel my subscription

Hi Kevin,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, plea...

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• Rona
• May 05, 2023 23:10
• 0 votes

1. Community
2. Support Forum
3. Subscription Cancelation

Hi Melissa,  Welcome to Box Community and glad to help!  Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mean...

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• Rona
• May 05, 2023 23:07
• 0 votes

1. Community
2. Support Forum
3. Email Change

Hi Marisa,  Welcome to Box Community and I’m here to help!  I opened a new ticket and our Product Support team will get in touch to help address your concern. Please keep an eye to your email.  Tha...

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• Rona
• May 05, 2023 23:03
• Edited
• 0 votes

1. Community
2. Support Forum
3. Wrong article

Hi there,  Welcome to Box Community and glad to help!  Looks like it's not a Box link you're accessing, kindly reach out the sender/owner of this link.  Thanks for posting! 

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• Rona
• May 05, 2023 22:58
• 0 votes

1. Community
2. Support Forum
3. Confused about my box.com account

Hi Tim,  Welcome to Box Community and glad to assist.  You can reach out to our Sales team in order to setup an account.  You can give them a call directly at 1.877.729.4269 ext. 1 Submit a contac...

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• Rona
• May 05, 2023 22:52
• 0 votes

1. Community
2. Support Forum
3. I see document, but it won't let me open the document

Hi DeeAnn,  Welcome to Box Community and I’m here to help! You seem to have already addressed this concern with our Product Support team. Let us know in this forum if you have additional clarificat...

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• Rona
• May 05, 2023 21:09
• 0 votes

1. Community
2. Support Forum
3. Google access disappearing through my email- will I still be able to access Google documents through Box

Hi Olivia,  Welcome to Box Community and I’m here to help! Is it just your account email your University will get rid of? If so, that gives you the chance to change your primary email address in yo...

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• Rona
• May 05, 2023 21:06
• Edited
• 0 votes