Rona

1. Community
2. Support Forum
3. Recover deleted files from trash

Hi there,  Welcome to Box Community and I’m here to help! It appears that you're now working with our team to address your concern regarding your deleted files. Rest assured that our team will keep...

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• Rona
• May 04, 2023 23:09
• 0 votes

1. Community
2. Support Forum
3. Transfer ownership of folders because original account being deleted

Hi Kate,  Welcome to Box Community and I’m here to help! Making your Personal account Co-Owner to the folder(s) won't guarantee that your folder(s) won't be deleted once your School account is purg...

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• Rona
• May 04, 2023 23:04
• 0 votes

1. Community
2. Support Forum
3. Recovering permenantly deleted folder?

Hi Jordan,  Welcome to Box Community and I’m here to help! It appears that you've already worked with our team to address this concern. Let us know in this forum if you have additional queries rega...

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• Rona
• May 04, 2023 22:56
• 0 votes

1. Community
2. Support Forum
3. Out of space while using 0B out of 10 GB allowance

Hi Michal,  Welcome to Box Community and I’m here to help! Please reach out to the folder owner and make sure the owner has enough storage allocation to store more contents in his/her account.  Not...

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• Rona
• May 04, 2023 22:50
• 0 votes

1. Community
2. Support Forum
3. Getting Error while connecting to Box SDK 3.22.0

Hi Ashok,  Welcome to Box Community and I’m here to help! I opened a new ticket regarding your API issue and a member of our team will get in touch.  Please keep an eye to your email.  Thanks for...

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• Rona
• May 04, 2023 22:47
• 0 votes

1. Community
2. Support Forum
3. Sorting files, folders and bookmarks by name

Hi Liesbeth,  Welcome to Box Community and I’m here to help! As of this writing, this feature that you've asked about is a current limitation for Bookmarks however can be subject for feature reques...

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• Rona
• May 04, 2023 22:44
• Edited
• 0 votes

1. Community
2. Support Forum
3. incorrect free space

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 04, 2023 22:31
• 0 votes

1. Community
2. Support Forum
3. Used storage is incorrect

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 04, 2023 22:29
• 0 votes

1. Community
2. Support Forum
3. Inaccurate Storage

Hi there,  Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in...

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• Rona
• May 04, 2023 22:28
• 0 votes

1. Community
2. Support Forum
3. I want to cancel, remove my account

Hi Alison,  Welcome to Box Community and I’m here to help! Note: We've removed your email in this post to keep your data private and secured.  Regarding your request to cancel your Box account, ple...

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• Rona
• May 04, 2023 22:26
• 0 votes