Rona

1. Community
2. Support Forum
3. Large XLSB files 180MB Were sorry, your account is unable to preview this file type.

Hi Eric,  Welcome to Box Community and I’m here to help! It shows that you're now working with the Product Support team. Rest assured that our team will keep in touch to help address your issue wit...

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• Rona
• May 02, 2023 21:10
• 0 votes

1. Community
2. Support Forum
3. Searching keywords OCR PDFs

Hi John, Welcome to Box Community and glad to help!  The feedback and feature requests are received by our product team and we are still yet to receive an update. Additionally, our product team rev...

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• Rona
• May 02, 2023 21:06
• Edited
• 0 votes

1. Community
2. Support Forum
3. Editing a formatted (fillable fields) pdf using a mobile device

Hi there,  Welcome to Box Community and I’m here to help! You will have to download and open the PDF with a PDF editor in order to make changes/fill out forms with Box for mobile. ...

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• Rona
• May 02, 2023 20:41
• 0 votes

1. Community
2. Support Forum
3. file missing

Hi Jiayi, Welcome to Box Community and I'm here to assist!  Note: To keep your data private and secured, we've removed the email addresses from this post.  Here's what you need to check to recover ...

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• Rona
• May 02, 2023 16:17
• 0 votes

1. Community
2. Support Forum
3. User Activity Reports to be placed into one central folder

Hi Karyn,  Welcome to Box Community and I'm here to help! I opened a new ticket and our Product Support team will get in touch to further assist.  Please keep an eye to your email.  Thanks for post...

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• Rona
• May 02, 2023 15:07
• 0 votes

1. Community
2. Support Forum
3. Cancel my account immediately

Hi Emmanuel,  Welcome to Box Community and I'm here to help!  Note: To keep your data private and secured, we've removed your email from this post.  You have two ways to cancel your Box account,  ...

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• Rona
• May 02, 2023 14:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can external users use Box Drive?

Hi Natalie,  Welcome to Box Community and I'm here to assist!  Please note that each Box users can install Box Drive.  You may point them to this article to install Box Drive.  Hope it answers your...

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• Rona
• May 02, 2023 14:28
• 0 votes

1. Community
2. Support Forum
3. FILES ARE GONE

Hi Jay, Welcome to Box Community and I'm here to assist!  Note: To keep your data private and secured, we've removed your email and contact number from this post.  Here's what you need to check to ...

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• Rona
• May 02, 2023 14:23
• 0 votes

1. Community
2. Support Forum
3. Issue starting box app

Hi Therese,  Welcome to Box Community and I'm here to assist!  Please go ahead and uninstall your Box Drive application:  Windows: Quit Box Drive Uninstall the application in the Control Panel. B...

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• Rona
• May 02, 2023 14:14
• 0 votes

1. Community
2. Support Forum
3. John Moffett

Hi there,  Welcome to Box Community and glad to help!  Please note that your shared link will remain unless an expiration date is configured.  To set an expiration date on a shared link In the Sha...

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• Rona
• May 02, 2023 14:09
• Edited
• 0 votes