Rona

1. Community
2. Support Forum
3. Jira Cloud Plugin for Excel Online

Hi Udaykiran,  Welcome to Box Community and glad to help!  As of this writing, Box for Office Online editor does not support plugin and sorry for this limitation.  Meanwhile, this is subject for fe...

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• Rona
• April 13, 2023 17:09
• 0 votes

1. Community
2. Support Forum
3. SEA 17(a)-4 complaint

Hi Geoff,  Welcome to Box Community!  Glad that you've joined our Community Forum and let me assist.  In response to your question, let me open a new ticket and have our Product Support team to ans...

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• Rona
• April 13, 2023 16:32
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi there,  Welcome to Box Community and glad to help!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the li...

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• Rona
• April 13, 2023 16:27
• 0 votes

1. Community
2. Support Forum
3. "This link has been removed"

Hi there,  Welcome to Box Community and glad to help!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the li...

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• Rona
• April 13, 2023 16:25
• 0 votes

1. Community
2. Support Forum
3. 76230

Hi there,  Welcome to Box Community and glad to assist!  You may want to tell us more about your query and we'd love to further assist.  We'll await for your reply! 

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• Rona
• April 12, 2023 23:12
• 0 votes

1. Community
2. Support Forum
3. How do I open a support case with Box?

Hi Jon,  Welcome to Box Community and glad to assist!  Looks like you're updating your Box application, can I confirm the current version of your Box Application and your Operating System?  We'll a...

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• Rona
• April 12, 2023 23:07
• 0 votes

1. Community
2. Support Forum
3. synchronising office files

Hi Gunter,  Welcome to Box Community and glad to assist!   How did you shared the file to your colleague? Is it through shared link or collaboration invite? If it's the latter, can I confirm your c...

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• Rona
• April 12, 2023 23:01
• 0 votes

1. Community
2. Support Forum
3. Missing files

Hi Guy,  Welcome to Box Community and glad to help!  Are your missing files your owned contents or collaborated with? If it's the latter, you may reach out to the folder owner and request for a col...

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• Rona
• April 12, 2023 22:26
• 0 votes

1. Community
2. Support Forum
3. Cancel account

Hi Ben,  Welcome to Box Community and glad to help!  Any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can...

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• Rona
• April 12, 2023 22:23
• 0 votes

1. Community
2. Support Forum
3. Please cancel my subscription

Hi William,  Welcome to Box Community and glad to help! Looks like you've managed to reach out to our Cancellation team regarding your cancellation request.  Let us know if there's anything we can ...

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• Rona
• April 12, 2023 22:17
• Edited
• 0 votes