Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. I Want to Cancel My Business Enterprise Service

    Hi Nick,  Welcome to Box Community and glad to help! Any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can...

    1. Community
    2. Support Forum
    3. Bill portal

    Hi Travis,  Welcome to Box Community!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here or you may email them via billing@box.com.  Billing ...

    1. Community
    2. Support Forum
    3. Upload Confirmation

    Hi Peyman, Welcome to Box Community and glad to help!  Looks like we're going to need more information regarding your query. And I opened a new ticket that way our Product Support team could reach ...

    1. Community
    2. Support Forum
    3. Not getting Confirmation Mail

    Hi Allen,  Welcome to Box Community and glad to assist!  We've removed your colleague's email address from our suppression list to make sure he/she will continue to receive email from Box. Should t...

    1. Community
    2. Support Forum
    3. How to Backup Folders and Sub folder

    Hi there,  Welcome to Box Community and glad to help!  Your most reliable option to backup your Box contents is to download them directly from box.com. Hope it helps! 

    1. Community
    2. Support Forum
    3. Cannot receive box update notifications

    Hi Jeff,  Welcome to Box Community and glad to assist!  Please make sure your email notifications are set accordingly and for more information, please read this article.  If your Account Settings o...

    1. Community
    2. Support Forum
    3. refuse service

    Hi Markevicius,  Welcome to Box Community and glad to assist!  Are you having trouble with your Box account? Let us know how we could assist and we'd love to help.  We'll await for your reply! 

    1. Community
    2. Support Forum
    3. Delete account

    Hi Benjamin,  Welcome to Box Community and glad to assist!  Looks like you've managed to delete your Box account. Please let us know if you have further queries regarding account deletion or you ma...

    1. Community
    2. Support Forum
    3. Not receive otp on sim

    Hi there,  Welcome to Box Community and glad to assist!  Looks like you've submitted a duplicate post and we've sent a reply in this thread https://support.box.com/hc/en-us/community/posts/15600106...

    1. Community
    2. Support Forum
    3. Not receive otp on sim

    Hi there,  Welcome to Box Community and glad to assist!  Looks like you've managed to address this issue with one from our Product Support team.  Let us know if you have questions and stay well!