Rona

1. Community
2. Support Forum
3. How do I resign up?

Hi Thomas,  Welcome to Box Community!  Upon checking your email is registered to Box. In case that you've forgotten your password, please generate a password reset link and setup a new one.  Let us...

• View comment
• Rona
• September 20, 2021 20:43
• 0 votes

1. Community
2. Support Forum
3. Impact on shared documents if account of uploader is deleted?

Hi Mary,  Welcome to Box!  You may permanently delete your inactive users and safely transfer their contents to your active users. This option will help you manage your licenses and keep your conte...

• View comment
• Rona
• September 20, 2021 19:17
• 0 votes

1. Community
2. Support Forum
3. Syntax to have a file download without dialog

Hi there,  Welcome to Box!  We'd like to introduce to you our premium feature, Direct links. It's when a collaborator clicks on the direct link, the file is downloaded onto his or her computer. A d...

• View comment
• Rona
• September 20, 2021 19:06
• 0 votes

1. Community
2. Support Forum
3. Intermittent issue with files not launching

Hi Tiffany,  Welcome to Box Community,  Looks like you need a dedicated teammate from Box Product Support to help fix your issue. We've opened a new ticket and rest assured that someone from Box Pr...

• View comment
• Rona
• September 20, 2021 18:51
• 0 votes

1. Community
2. Support Forum
3. Unable to see files I moved to box

Hi Lisa,  Welcome to Box Community,  This will require our Box Support team to work directly with you. I've submitted a support ticket and rest assured that one of our teammates will reach out to y...

• View comment
• Rona
• April 30, 2021 23:15
• 0 votes

1. Community
2. Support Forum
3. I can't see any of my files after making a Box App

Hi there,  Welcome to Box Community,  This will require our Box Support team to work directly with you. I've submitted a support ticket and rest assured that one of our teammates will reach out to ...

• View comment
• Rona
• April 30, 2021 23:13
• 0 votes

1. Community
2. Support Forum
3. business of one?

Hi Jessica,  Welcome to Box Community,  We're making sure that our Box plans are flexible depending in your needs. That's why we offer Business plan designed for team collaboration where you can ad...

• View comment
• Rona
• April 30, 2021 23:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Microsoft Integration on Box downloading data outside the US

Hi Javier,  Welcome to Box Community!  This will require our Box Support team to work directly with you. I've submitted a support ticket and one of our teammates will be in touch to you shortly.  T...

• View comment
• Rona
• April 30, 2021 22:12
• 0 votes

1. Community
2. Support Forum
3. Unable to access a folder

Hi Mahesh,  Welcome to Box Community!  This will require our Box Support team to work directly with you. I've submitted a support ticket for you and one of our teammates will be contacting you shor...

• View comment
• Rona
• April 30, 2021 21:30
• 0 votes

1. Community
2. Support Forum
3. How can I set archive date?

Hi Ramani,  Welcome to Box Community!  To make sure that we're on the same page with your inquiry. Are you planning to setup an archive date for your files and folders?  We'll lookout for your reply, 

• View comment
• Rona
• April 30, 2021 21:26
• 0 votes