Unable to access a folder

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MAHESH NARENDRA

• April 30, 2021 15:18
• Edited

One of the folder which was accessible earlier is not accessible now. The reason we suspect is that the owner who created the folder is no longer on the system now.

Is there anyway we can get access to that folder again ?

 

 

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  bx_dev2

  • April 30, 2021 18:15

  Usually when a user leaves the company their content should be transferred over to another user. You may want to check with your organization's Box admin to see if this is the case.

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  Rona

  • April 30, 2021 21:30

  Hi Mahesh, 

  Welcome to Box Community! 

  This will require our Box Support team to work directly with you. I've submitted a support ticket for you and one of our teammates will be contacting you shortly. 

  Thanks for posting in the Community!

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  Paul Mockovciak

  • March 18, 2022 21:13

  Was sent a link to access a Folder but received an error - "this shared folder is unavailable to you"

  How can I get access? 

  Here is the link

  https://ge.box.com/s/kwjhxu1fbnl9pmfz19hkw4q6fwbpn7cv

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