Ann

1. Community
2. Support Forum
3. I have 2 Box Accounts with different emails

Hi there,  Welcome to Box Community! Thanks for sharing your question - unfortunately with one computer, you are limited to logging in with one Box account with Box Drive. To switch between account...

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• Ann
• August 21, 2023 20:24
• 0 votes

1. Community
2. Support Forum
3. My box always shows me full and I have no data on my box

Hi Ahmad, Welcome to Box Community! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size availab...

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• Ann
• August 21, 2023 20:15
• 0 votes

1. Community
2. Support Forum
3. Change admin email

Hi there, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an e...

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• Ann
• August 21, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. A Managed User Can no lounger access Box through their I Phone or IPad

Hi Mat, Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!...

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• Ann
• August 21, 2023 20:08
• 0 votes

1. Community
2. Support Forum
3. I have zero files but box shows 4gb storage used. How?

Hi there,  Welcome to Box Community! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size availa...

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• Ann
• August 21, 2023 20:04
• 0 votes

1. Community
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi Venkata,  Welcome to Box Community! Let me see what I can do to help! It would be best to reach out to your Box admin or the folder owner and request to be removed as a collaborator and resend t...

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• Ann
• August 21, 2023 19:52
• 0 votes

1. Community
2. Support Forum
3. Display current version before download

Hi John,  Welcome to Box Community! Our Download center website has the most recent versions of installer for all applications and to keep up-to-date with the latest version, I recommend checking o...

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• Ann
• August 21, 2023 19:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Notes title field bug

Hi Nicholas,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I'v...

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• Ann
• August 21, 2023 19:37
• 0 votes

1. Community
2. Support Forum
3. Identifying all folders shared with a specific collaborator

Hi Nadia,  Welcome to Box Community! If you are an editor, owner, or co-owner in a folder, you can remove collaborators from the folder. To remove a collaborator from a folder: Open the appropriat...

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• Ann
• August 21, 2023 19:35
• 0 votes

1. Community
2. Support Forum
3. How to Print Multiple Files Simultaneously

Hi Alisa,  Welcome to Box Community! You can print files one at a time. Reference: https://support.box.com/hc/en-us/articles/360044194013-Print-Files-From-Box. The feature you are inquiring is curr...

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• Ann
• August 07, 2023 21:53
• 0 votes