France

1. Community
2. Support Forum
3. Box Offline files deleted

Hi Leo,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team would like to investigate with you and may require specific account information. I see that yo...

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• France
• September 06, 2022 16:15
• 0 votes

1. Community
2. Support Forum
3. Can we transfer all the files from box to other cloud storage platform directly ?

Hi Rahul,  Welcome to the Box Community, I'm happy to help! Box currently does not have a direct integration with other cloud services that would allow users to move files/folders directly between ...

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• France
• September 06, 2022 16:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. 'Share' Features Not Working

Hi there,  Welcome to the Box Community, I'm happy to help! I understand that your clients are not receiving email notification on contents that you've shared to them. To confirm, have they already...

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• France
• September 06, 2022 15:59
• 0 votes

1. Community
2. Support Forum
3. ２段階認証を無効にしたい

Hi there,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...

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• France
• September 06, 2022 15:46
• -1 votes

1. Community
2. Support Forum
3. Restoring Deleted Folders

Hi Sonia, Welcome to the Box Community, I'm happy to help! I understand that you need assistance in restoring deleted folders. It looks like you are part of a Box organization that requires their m...

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• France
• September 05, 2022 16:57
• 0 votes

1. Community
2. Support Forum
3. Group Emails

Hi Rebecca,  Welcome to the Box Community, I'm happy to help! Unfortunately, we don't currently offer the feature you asked about.  If this is something you would like to be able to do, I would hig...

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• France
• September 05, 2022 16:48
• 0 votes

1. Community
2. Support Forum
3. You cannot copy this folder because either the source or destination folder is currently locked by another operation

Hi Jennifer,  Welcome to the Box Community, I'm happy to help! The message that you encounter usually is caused by another action that is still taking place or still in progress. Also, if the folde...

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• France
• September 05, 2022 16:44
• Edited
• 0 votes

1. Community
2. Support Forum
3. Does Box have any limitation when connecting to more than one Office 365 tenant?

Hi Mariola,  Welcome to the Box Community, I'm happy to help! I had a chance to look into your profile that is linked to this post and noticed the Box is a Personal Lite Account.  There are indeed ...

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• France
• September 05, 2022 16:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Hi Team, some of my important files are removed from this link

Hi Ramesh,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you are having issues with your files. It looks like you are part of an organization that requires their managed ...

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• France
• September 05, 2022 16:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. Excel file corrupted

Hi there,  Welcome to the Box Community, I'm happy to help! Do you encounter the same issue when opening the file via the Box Webapp (using a browser)? How about if you download the file and open w...

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• France
• September 05, 2022 16:21
• 0 votes