France

1. Community
2. Support Forum
3. Restore?

Hi there,  Welcome to the Box Community! Yes, you can restore a folder that you deleted in your Box Trash. To access your Box trash, you would need to login to your Box account via a web browser as...

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• France
• July 14, 2021 19:49
• Edited
• 1 vote

1. Community
2. Support Forum
3. MacOS: system disk clone deletes Box files/folders upon sync

Hi Zeph,  Welcome to the Box Community! Thanks for sharing the context of your use case here. We want to point that disaster recovery tools and cloning applications to move Box Sync and the Sync fo...

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• France
• July 12, 2021 22:56
• 1 vote

1. Community
2. Support Forum
3. In how many devices can I install Box Drive?

Hi Jaime,  Welcome to the Box Community and thanks for your post! To answer your question, there is no limit to the number of devices where you can install Box Drive into. As long as the device mee...

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• France
• July 05, 2021 18:12
• 1 vote

1. Community
2. Support Forum
3. Notifications

Hi Diego,  Welcome to the Box Community! Collaborators can manage notification on a folder they have been invited to. If they wish to be notified of new uploads in that folder, they must enable the...

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• France
• July 01, 2021 18:19
• Edited
• 1 vote

1. Community
2. Support Forum
3. Questions about Salesforce Box Integration Collaboration & FRUP

Hi Aaron,  Welcome to the Box Community! FRUP actually stands for Folder Read Update Permissions, The Box Folder/Salesforce Record relationship is maintained in FRUPs. A single FRUP record includes...

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• France
• June 23, 2021 22:23
• 1 vote

1. Community
2. Support Forum
3. Shared file or folders removed

Hi Terry,  Welcome to the Box Community! This error message usually comes up when the content associated with the Shared link has been deleted, or the link access was changed or disabled. Is the co...

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• France
• June 21, 2021 20:34
• 1 vote

1. Community
2. Support Forum
3. Restoring deleted files

Hi Chanda,  Welcome to the Box Community! Have you tried to check your Trash in Box.com to see if the deleted files are in there? You can use the following filters to review your Trash items: The ...

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• France
• June 17, 2021 19:36
• 1 vote

1. Community
2. Support Forum
3. Developer Account Type is Free or NOT

Hi Lin,  Welcome to the Box Community! Free users can convert their personal account to a Free Developer one following your exact workflow here, so yes, a developer account can also be free for lit...

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• France
• June 17, 2021 19:22
• Edited
• 1 vote

1. Community
2. Support Forum
3. The page is blank after login

Hi Henry,  Welcome to the Box Community!  To make sure that every angle is checked, can you do the following tips?: Can you try to clear cache and cookies for your browser? Here is an article that...

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• France
• June 09, 2021 19:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. change user phone number

Hi David,  Thanks for jumping in on this thread. Box Admin has the ability to turn off the two factor authentication requirement for a managed user using the "Instant login" option. Here's how: Na...

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• France
• June 07, 2021 21:03
• 1 vote