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1. Community
2. Support Forum
3. Something went wrong with your request. Please try to invite collaborators again.

Hi Mike,  Welcome to the Box Community, I'm happy to help! We have previously seen this error in the past if too many collaborators are being invited at a time, and too many invites being made with...

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• France
• August 22, 2022 21:19
• 0 votes

1. Community
2. Support Forum
3. Is this a valid email from box.com?

Hi there,  Welcome to the Box Community, I'm happy to help! We can confirm that 'boxteam@customer.box.com' is an email for Box. If you have other questions, please let us know and we will help you!...

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• France
• August 20, 2022 01:26
• 0 votes

1. Community
2. Support Forum
3. Upload of a directory (and its files)

Hi Takashi,  Welcome to the Box Community, I'm happy to help! You may use the 'Folder upload' button in Box webapp or download and install Box Drive app on your computer to upload a directory of yo...

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• France
• August 20, 2022 01:11
• 0 votes

1. Community
2. Support Forum
3. Downloading password protected files and directories from terminal

Hi Hosein,  Welcome to the Box Community, I'm happy to help! The feature you are inquiring is currently not supported in Box. Files and folders shared via Shared links can only be access through th...

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• France
• August 20, 2022 01:05
• Edited
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage usage or number of files in My Account

Hi there,  Welcome to the Box Community, I'm happy to help! The issue that you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect...

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• France
• August 20, 2022 01:01
• 0 votes

1. Community
2. Support Forum
3. mailinglist

Hi Everyone,  Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe...

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• France
• August 19, 2022 23:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Bulk Delete Shared Links

Hi Daniel,  Welcome to the Box Community, I'm happy to help! There is currently no option to 'bulk delete shared links' in Box.  If this is something you would like to be able to do, I would highly...

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• France
• August 19, 2022 20:53
• 0 votes

1. Community
2. Support Forum
3. GDPR violation

Hi Joshua,  Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe r...

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• France
• August 19, 2022 23:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. How often is two-form authentication required?

Hi Robert,  Welcome to the Box Community, I'm happy to help! Users will be prompted for 2 factor authentication when they are logging in to unknown browser or to a machine or any device that Box ha...

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• France
• August 19, 2022 19:37
• 0 votes

1. Community
2. Support Forum
3. macOS Monterey Local "Finder" File & Folder Permissions Issue

Hi Seviant,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've...

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• France
• August 19, 2022 19:29
• 0 votes