France

1. Community
2. Support Forum
3. Sync issues

Hi Barbra,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

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• France
• August 19, 2022 19:25
• 0 votes

1. Community
2. Support Forum
3. Error opening downloaded pdf file from Box.com

Hi Beth,  Welcome to the Box Community, I'm happy to help! We have previously seen this error message if the uploaded file to Box is corrupted. Do you have the original copy of this file? If yes, p...

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• France
• August 19, 2022 19:22
• 0 votes

1. Community
2. Support Forum
3. Delete Account

Hi Hager,  Welcome to the Box Community, I am happy to help! I went ahead and submitted your request to the team. Should you have any additional questions, please let us know. Regards,

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• France
• August 19, 2022 19:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. File Updating

Hi Michael,  Welcome to the Box Community, I'm happy to help! Files that are stored in Box are automatically updated every time a user or a collaborator makes changes. Let us know if you have quest...

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• France
• August 19, 2022 18:48
• -1 votes

1. Community
2. Support Forum
3. Cannot see a folder

Hi Kevin,  Welcome to the Box Community, I'm happy to help! To confirm, do you own the missing folder or are this a collaborative folder owned by someone else? If a collaborative folder that you do...

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• France
• August 19, 2022 18:42
• 0 votes

1. Community
2. Support Forum
3. unsubscribe

Hi Everyone, Welcome to the Box Community, I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe ...

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• France
• August 19, 2022 23:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box email - how to unsubscribe

Hi David,  I went ahead and submitted a ticket on your behalf for your request. Kindly check your email for details and updates. Regards,

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• France
• August 19, 2022 18:03
• 0 votes

1. Community
2. Support Forum
3. Delete Account (including all personal data) and delete from mailing list

Hi Aletha,  Welcome to the Box Community, I am happy to help! If you wish to delete this Box account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/36...

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• France
• August 20, 2022 00:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. How can I change my preferred email address in BOX?

Hi Roberto,  Welcome to the Box Community! I understand that you need help in changing the Primary email address associated to your Box account, I'm happy to help!You need to link or add your new e...

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• France
• August 18, 2022 22:31
• 0 votes

1. Community
2. Support Forum
3. Delete Account (including all personal data) und delete from mailing list!

Hi Lena,  Welcome to the Box Community, I am happy to help! If you wish to delete your Box account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/3600...

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• France
• August 18, 2022 22:28
• Edited
• 0 votes