France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Reactivate deactivated account

    Hi there,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf to look into this. Kindly ch...

    1. Community
    2. Support Forum
    3. Link is not working

    Hi Aditi,  Welcome to the Box Community, I'm happy to help! To confirm, do you receive an error message when accessing the shared link that says: "This shared file or folder link has been removed o...

    1. Community
    2. Support Forum
    3. Account storage usage or file count is wrong. can you fix it?

    Hi Everyone,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, you should now see the corr...

    1. Community
    2. Support Forum
    3. fees for mine box

    Hi Martin,  Welcome to the Box Community, I'm happy to help! I checked your profile in this post and it is linked to a Free Personal Box account, thus you do not see the option to submit a support ...

    1. Community
    2. Support Forum
    3. Account - Deactivation Request

    Hi Mel,  Welcome to the Box Community, I'm happy to help! If you wish to delete your Box account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/360043...

  • Official comment
    1. Community
    2. Support Forum
    3. Unsubscribe from spam

    Hi Chris,  Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe re...

    1. Community
    2. Support Forum
    3. Wrong calculation of cloud space

    Hi there,  Welcome to the Box Community, I'm happy to help! The issue that you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect...

  • Official comment
    1. Community
    2. Support Forum
    3. Unsubscribe

    Hi there,  Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe re...

  • Official comment
    1. Community
    2. Support Forum
    3. Ms

    Hi Nicole,  Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe r...

  • Official comment
    1. Community
    2. Support Forum
    3. UNSUBSCRIBE ME AND DELETE ACCOUNT!

    Hi Sally, Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe req...