France
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Recent activity by France-
Official comment Hi Everyone, Welcome to the Box Community! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe...
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Hi Jackie, Thank you for contacting Box, I'm happy to help! I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor...
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Hi Jennifer, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I've...
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Hi there, Welcome to the Box Community, I'm happy to help! Please be advised that Box only supports the two latest major version of macOS, that is Big Sur or Monterey, for installing Box desktop s...
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Hi Brian, Welcome to the Box Community, I'm happy to help! This issue will require some account specific information, and may need a ticket with Product Support. Can you please have the Admin of t...
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Hi Sanghoon, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving ...
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Hi Jaehoon, Welcome to the Box Community, I'm happy to help! If you are seeing an unfamiliar folder in your account, you may reach out to your Box Admin to help you investigate. Your Box admin may...
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Hi Keith, Welcome to the Box Community, I'm happy to help! The issue that you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect...
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Hi Scott, Welcome to the Box Community, I'm happy to help! The process of transferring ownership of a folder is irreversible to Box once it's been taken, only the person that now owns the folder c...
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Hi Jeffrey, Welcome to the Box Community, I'm happy to help! Box will does not force its members to upgrade their account to have more storage. Do you mind providing more details or a screenshot o...