France

1. Community
2. Support Forum
3. Limiting collaborator ability to download files

Hi Sarah,  Welcome to the Box Community, I'm happy to help! A Box user's ability to download files would depend on their collaborator permission on the content that is shared to them. If you wish o...

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• France
• August 08, 2022 22:10
• 0 votes

1. Community
2. Support Forum
3. Did not receive 10g extra storage after installing Box on my mobile device

Hi Rick,  Welcome to the Box Community, I'm happy to help! This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be rec...

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• France
• August 08, 2022 21:54
• 0 votes

1. Community
2. Support Forum
3. removing collaborators

Hi Lori,  Welcome to the Box Community, I'm happy to help! When you remove a collaborator on the shared content, the user will not be notified. The removed user will no longer be able to see the pr...

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• France
• August 08, 2022 19:59
• 0 votes

1. Community
2. Support Forum
3. I should have signed in using the link

Hi Eoghan,  Welcome to the Box Community, I'm happy to help! Instead of canceling your account, I would recommend reaching out to Box billing team about converting your account to a Free Personal B...

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• France
• August 08, 2022 19:52
• 0 votes

1. Community
2. Support Forum
3. folder link has been removed or is unavailable to you.

Hi Prathibha,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you are having issue accessing a Folder. It looks like you are part of an organization that requires their man...

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• France
• August 08, 2022 19:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Billing Issue

Hi Kris,  Welcome to the Box Community, I'm happy to help! This issue would be best discussed with a member of our Billing team so I went ahead and submitted for your to help address and look into ...

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• France
• August 08, 2022 19:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. "I want to disable 2-step verification"

Hi Yukio,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. Kindly check your email for...

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• France
• August 08, 2022 19:35
• 0 votes

1. Community
2. Support Forum
3. Not getting extra storage on using mobile app.

Hi Jogs, Welcome to the Box Community, I'm happy to help! This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be rece...

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• France
• August 08, 2022 19:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. asked for an email to reset password but never received

Hi there,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. Kindly check your email for...

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• France
• August 08, 2022 19:28
• 0 votes

1. Community
2. Support Forum
3. Informations de paiement

Hi Andre,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...

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• France
• August 08, 2022 19:24
• 0 votes