France
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Recent activity by France-
Hey, guys! Welcome to the Box Community, I'm happy to help! If you are part of a Business or an Enterprise account with access to the 'Reports' tool in the Admin console, you may run an "User Activ...
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Hi Erik, Welcome to the Box Community! This would be something our Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket ...
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Hi Trent, Welcome to the Box Community, I'm happy to help! If you are not seeing a folder in your Box account, its likely the user who shared it only allowed you "Ready-only" access through a Sha...
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Hi Keith, Welcome to the Box Community, I'm happy to help! If you would like to change your Primary email in Box, you need to link your preferred email as an Alias or secondary email and then you ...
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Hi Air, The script for this fix is currently only available to support and not to end users. I've ran this for your account so you should now see the correct storage count in your Account settings...
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Hi there, Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing th...
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Hi Steven, Welcome to the Box Community, I'm happy to help! Admins of your organization may run a 'Folders and Files' report which is generated to see all items that you or your organization owns....
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Hi there, Welcome to the Box Community, I'm happy to help! Are all computers connecting on the same network? Have you tried connecting the third computer to a different network and see if this wi...
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Hi Brett, Welcome to the Box Community! Since Box Drive uses cache data so you can access your files locally, have you tried to mark the folder where this file is located for offline and see if th...
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Hi Everyone, I'm really sorry to hear that the issue persists with Box Drive! Please try doing a clean uninstall of Box Drive by following the instructions as outlined in this community article be...