France

1. Community
2. Support Forum
3. Storage space

Hi Marcus,  Thanks for jumping in and welcome to the Box Community! I went ahead and ran the script for your Box account so you should now be seeing the correct storage size available in your Accou...

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• France
• June 13, 2022 19:12
• 0 votes

1. Community
2. Support Forum
3. Reset my storage count

Hey, Guys! Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your accounts, so you should now be seeing t...

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• France
• June 13, 2022 22:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. Where can I access the fortnite emote royale 2022 download tracks?

Hi there,  Welcome to the Box Community, I'm happy to help! Do they encounter a message that is similar to this when trying to accessing that link: "This shared file or folder link has been removed...

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• France
• June 10, 2022 21:38
• Edited
• 0 votes

1. Community
2. Support Forum
3. Does Box notify box user if box user is attempting to send a link to a invalid email address?

Hi Christopher,  Welcome to the Box Community, I'm happy to help! At present, Box does not provide a notification when you entered an invalid email address to send a link or invitation to collabora...

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• France
• June 10, 2022 21:31
• 0 votes

1. Community
2. Support Forum
3. Inconsistent file uploads

Hi Wayne,  Welcome to the Box Community, I'm happy to help! It sounds like you are having issue syncing your files to Box. When you see red overlays on the items you uploaded or added into your Box...

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• France
• June 13, 2022 19:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. How can I restored Box files after being hacked

Hi Susanna,  Welcome to the Box Community, I'm happy to help! If you have not already, we recommend that you quit any active Box applications (such as Box Drive, Box Sync) and scan your system for ...

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• France
• June 10, 2022 21:06
• 0 votes

1. Community
2. Support Forum
3. notifying collaborators when a new file is uploaded?

Hi Todd,  Welcome to the Box Community, I'm happy to help! End users can have different "account wide" settings by manually adjusting their email notification settings. Furthermore, users collabora...

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• France
• June 10, 2022 20:38
• 0 votes

1. Community
2. Support Forum
3. Installed Older Version on top of New Version

Hi Dena,  Welcome to the Box Community, I'm happy to help! Please kindly try doing a clean uninstall of Box Drive by following the instructions as outlined in this community article below.  Uninst...

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• France
• June 10, 2022 20:30
• 0 votes

1. Community
2. Support Forum
3. Notifications

Hi Don,  Welcome to the Box Community, I'm happy to help! Are you having trouble saving the changes you tried applying for your email notification settings? Can you logout and then login back to yo...

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• France
• June 10, 2022 20:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Prevent Uses with Folder from Seeing Who Else has access

Hi Claire,  Welcome to the Box Community, I'm happy to help! Owners and Co-Owners of folders being shared have the ability to "hide collaborators". With this enabled, collaborators with "Editor" ...

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• France
• June 10, 2022 20:06
• Edited
• 0 votes